Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella Cardoso

Dallas,TX

Summary

Dynamic professional with a proven track record in employee training and client support at Raising Cane's Restaurants. Skilled in team leadership and workplace safety, I excel in enhancing customer satisfaction and operational efficiency. Recognized for my ability to foster strong relationships and resolve complaints effectively, ensuring a positive experience for all clients. Along with this, experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

4
4
years of professional experience

Work History

Crew Trainer

Raising Cane's Restaurants
04.2024 - 05.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.

Student Intern

NexBank
09.2021 - 05.2025
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
  • Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
  • Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Stylist

Windsor Fashions
08.2023 - 04.2024
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.

Education

High School Diploma -

Cristo Rey Dallas College Prep
Dallas, TX
05.2025

Skills

  • Client support
  • Cash handling
  • Team leadership
  • Safe food handling
  • Work Planning and Prioritization
  • Complaint resolution
  • Time management
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • File management
  • Mail handling
  • Typing speed
  • Telephone skills
  • Verbal and written communication

Languages

English
Full Professional

Timeline

Crew Trainer

Raising Cane's Restaurants
04.2024 - 05.2025

Stylist

Windsor Fashions
08.2023 - 04.2024

Student Intern

NexBank
09.2021 - 05.2025

High School Diploma -

Cristo Rey Dallas College Prep

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