Isabella Carpenter
Spokane,WA
Summary
Proactive Shift Manager and Opening Coordinator with extensive experience in customer service, team training, and inventory management. Demonstrates strong problem-solving skills and effective decision-making while fostering a positive work environment. Skilled in quality assurance, data management, and strategic planning to align with company objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
3
3
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
12.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Promoted a positive work environment through open communication and constructive feedback.
Opening Coordinator
Chuck E Cheese
02.2022 - 11.2022
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
BBA - Accounting
Whitworth University
Spokane, WA05.2025
Skills
- Decision-Making
- Accurate money handling
- Cash Handling
- Customer service focus
- Relationship Building
- Quality Assurance
- Tech-Savvy
- Active Listening
- Problem-Solving
- Inventory Assessment
Timeline
Shift Manager
McDonald's Restaurant
12.2022 - Current
Opening Coordinator
Chuck E Cheese
02.2022 - 11.2022
BBA - Accounting
Whitworth University
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