Isabella Carrido
Summary
Results-driven operations manager excelling in inventory management, visual merchandising, and KPI tracking. Proven ability to enhance store efficiency and drive sales through effective team leadership and customer engagement. Committed to ongoing personal and professional development.
Overview
3
3
years of professional experience
Work History
Operations Manager
Ulta Beauty
Lake Forest
02.2025 - Current
- Managed daily operations to enhance store efficiency and customer experience.
- Oversaw inventory management to ensure product availability and organization.
- Coordinated store promotions to drive sales and engage customers effectively.
- Monitored compliance with safety and operational policies within the store.
- Assisted in scheduling staff shifts to optimize labor resources efficiently.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Worked closely with the sales team to develop strategies for achieving sales targets and increasing revenue.
Merchandise Manager
Ulta Beauty
Lake Forest
02.2024 - 02.2025
- Managed inventory levels to enhance product availability and visual presentation, resulting in improved customer satisfaction.
- Trained staff on visual merchandising standards and store layout practices.
- Executed markdowns and pricing adjustments based on inventory performance to drive sales and reduce excess stock.
- Created seasonal and promotional displays to maximize sales and profits.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Developed standard operating procedures for streamlined shipping processes.
- Supported sales staff by providing customer service assistance, contributing to successful deal closures.
Lead Cashier
Ulta Beauty
Lake Forest
10.2023 - 02.2024
- Supervised cash handling and transactions, ensuring accuracy and efficiency in a busy beauty retail environment.
- Trained and mentored new cashiers, enhancing their understanding of policies and customer service standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area and surrounding displays.
- Processed returns and exchanges efficiently while adhering to company policies.
- Led team of Beauty Advisors to achieve targets for Credit Card Applications and Loyalty Signups, contributing to store growth.
Beauty Advisor
Ulta Beauty
Lake Forest
02.2023 - 10.2023
- Demonstrated makeup application techniques to enhance customer experience.
- Advised customers on skincare and makeup selections to enhance their confidence and satisfaction.
- Educated customers about loyalty programs and promotional offers to maximize their benefits and engagement.
- Organized store by returning merchandise to proper areas and restocked displays, ensuring an inviting shopping experience.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
Education
Bachelor of Arts - Business Marketing
Concordia University Irvine
Irvine, CA04-2026
Skills
- KPI tracking
- Inventory management
- Schedule oversight
- Visual merchandising
- Team leadership
- Team building
- Customer service
Timeline
Operations Manager
Ulta Beauty
02.2025 - Current
Merchandise Manager
Ulta Beauty
02.2024 - 02.2025
Lead Cashier
Ulta Beauty
10.2023 - 02.2024
Beauty Advisor
Ulta Beauty
02.2023 - 10.2023
Bachelor of Arts - Business Marketing
Concordia University Irvine