Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Carson

Jacksonville,FL

Summary

Dynamic Shift Lead sales Manager at Clean Juice with a proven track record in team leadership and customer service excellence. I've learned to become sales professional with deep expertise in driving revenue growth and developing strong client relationships. Proven success in sales strategy implementation, team leadership, and fostering collaborative environment. Strong negotiation skills, adaptability, and focus on delivering impactful results. Known for reliability, effective communication, and ability to thrive in dynamic markets. Recognized for resolving customer complaints effectively, ensuring satisfaction, and fostering a positive workplace culture. Diligent in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Family Nanny

Private Family Nanny
10.2024 - 05.2025
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self regulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
  • Fostered safe and nurturing environment for children, leading to noticeable improvement in their emotional well-being.
  • Negotiated conflicts among siblings, teaching valuable lessons in communication and compromise.
  • Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
  • Taught children basic life skills, manners and personal hygiene.
  • Tailored tutoring sessions to children's unique learning needs, significantly boosting their academic performance.

Shift Leader

Clean Juice
05.2024 - 10.2024
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Enforced company policies and regulations with employees.
  • Part of the sales team for the juice cleanses, I developed strong negotiating techniques.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Frequently inspected production area to verify proper equipment operation.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Retail Sales Associate

Loft
10.2023 - 05.2024
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Event Planner Associate

Legacy Events
09.2021 - 07.2023
  • Provided exceptional customer service by promptly addressing client inquiries and concerns throughout the event process.
  • Led a team of event staff, providing clear direction and support throughout the planning process.
  • Expertly navigated challenges during event planning stages, finding innovative solutions to minimize disruptions.
  • Managed event logistics and operations.
  • Negotiated contracts with vendors to secure competitive pricing and optimal services for events.
  • Implemented marketing strategies to drive event attendance and increase brand visibility.
  • Coordinated schedules and timelines for events.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Trained and supervised event staff to complete tasks on time.
  • Brainstormed and implemented creative event concepts and themes.
  • Implemented contingency plans to address last-minute changes or unforeseen events.

Shift Lead Manager

Clean Juice
06.2020 - 10.2022
  • Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
  • Analyzed sales data to identify trends and opportunities for growth, driving revenue increases through targeted marketing initiatives.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Delegated high volumes of work to empower team, build trust, and assist with professional development.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Trained and mentored new employees to maximize team performance.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Education

High School Diploma -

University of North Florida
Jacksonville, FL
06-2027

Skills

  • Positive attitude
  • Team leadership
  • Problem-solving
  • Salesforce proficiency
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Training assistance
  • Sales reporting
  • Strategic thinking
  • Social media marketing

Timeline

Family Nanny

Private Family Nanny
10.2024 - 05.2025

Shift Leader

Clean Juice
05.2024 - 10.2024

Retail Sales Associate

Loft
10.2023 - 05.2024

Event Planner Associate

Legacy Events
09.2021 - 07.2023

Shift Lead Manager

Clean Juice
06.2020 - 10.2022

High School Diploma -

University of North Florida

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