Isabella Casanova
Kernersville
Summary
Friendly and dependable high school student with experience in event planning, alumni engagement, and brand representation. Skilled in communicating with diverse groups, supporting team goals, and creating positive, welcoming experiences. Known for professionalism, adaptability, and the ability to represent organizations and brands in a polished, customer-focused manner.
Overview
1
1
year of professional experience
Work History
WF LEAP Alumni
Wake Forest University
Winston-Salem
12.2025 - Current
- Coordinated alumni events to foster community engagement and networking opportunities.
- Managed communication channels to keep alumni informed about programs and initiatives.
- Assisted in creating promotional materials for alumni events and programs.
- Organized volunteer opportunities for alumni to connect with current students.
- Provided support for the planning and execution of annual reunion events.
- Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
- Participated in conferences related to alumni relations, development.
- Provided support for alumni reunions and other special events.
- Collaborated closely with staff members to ensure successful outreach efforts.
- Developed and implemented a comprehensive alumni engagement plan.
- Created surveys and questionnaires to track alumni feedback.
- Coordinated communication activities such as newsletters, emails.
- Assisted in developing an online platform for hosting virtual gatherings.
- Managed the Alumni Association's social media accounts.
- Developed public relations strategies to influence public opinion or promote ideas, products or services.
- Developed plans or materials to communicate organizational activities beneficial to the environment, public safety, or other important social issues.
- Arranged public appearances, contests or exhibits for clients to increase product or service awareness or promote goodwill.
Brand Representative
Hollister Co.
Winston-Salem
01.2025 - Current
- Engaged customers by promoting brand products and services.
- Provided product knowledge to customers for informed purchasing decisions.
- Maintained cleanliness and organization of display areas and inventory shelves.
- Demonstrated effective communication skills while interacting with diverse clientele.
- Participated in training sessions to learn about new product launches and features.
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Provided training sessions to new team members on branding best practices.
- Cultivated relationships with potential customers through direct marketing activities.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Conversed with customers to share information about products and services.
- Employed basic selling techniques to engage with customers.
- Promoted positive company image through superior customer service experiences.
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Provided exceptional customer service to enhance brand reputation.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Conducted product demonstrations to highlight features and benefits.
Education
Robert B. Glenn High School
Kernersville, NC05-2027
Skills
- Event coordination
- Customer engagement
- Social media management
- Public relations
- Brand promotion
- Volunteer management
- Networking development
- Friendly, positive attitude
- Customer service
- Planning
- Multitasking
- Relationship building
- Supervision and leadership
- Team collaboration
- Exceptional communication
- Brand awareness
- Cross-selling techniques
- Promotional strategies
- Product knowledge expertise
- Cash handling proficiency
- Retail Sales Experience
- Adaptability and flexibility
- Multitasking capacity
- Relationship management
- Multitasking Abilities
- Team player
Timeline
WF LEAP Alumni
Wake Forest University
12.2025 - Current
Brand Representative
Hollister Co.
01.2025 - Current
Robert B. Glenn High School