Isabella Cerrito
Cheshire,Connecticut
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Monarch Dentistry
03.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
Cashier/Manager
Norton Brothers Fruit Farm
06.2020 - 12.2022
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
- Promoted a safe working environment with thorough adherence to company policies and safety protocols.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Developed cashier schedules to maintain adequate staffing levels during peak hours, maximizing efficiency of operations.
- Quickly and accurately counted drawers at start and end of each shift.
Cashier/Front End Associate
Mr. Bimonte's Pizza
03.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Radiologic Sciences
Quinnipiac University
Hamden, CT05.2027
High School Diploma -
Cheshire High School
Cheshire, CT06.2023
Skills
- File Management
- Project Management
- Cash Handling
- Office Administration
- Customer Service
- Supply Management
- Guest Relations
- Inventory Management
Timeline
Front Desk Receptionist
Monarch Dentistry
03.2023 - 12.2023
Cashier/Front End Associate
Mr. Bimonte's Pizza
03.2022 - 06.2022
Cashier/Manager
Norton Brothers Fruit Farm
06.2020 - 12.2022
Radiologic Sciences
Quinnipiac University
High School Diploma -
Cheshire High School
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