Isabella Chesbro
Baldwinsville,NY
Summary
Facilities operations assistant with expertise in communication and problem-solving. Ensured safety standards and organized inventory, enhancing event management and customer satisfaction. Proven ability to streamline operations and improve service delivery.
Overview
11
11
years of professional experience
Work History
Facilities operations assistant 1
State fair
Syracuse , NY
02.2024 - Current
- Managed inventory supplies for booths and attractions, ensuring availability and organization during events.
- Assisted in setup and teardown of event spaces and equipment.
- Maintained cleanliness and safety standards throughout fairgrounds.
- Operated forklifts to transport benches, picnic tables, and other equipment.
- Collaborated with team members to enhance customer experiences across venues.
- Trained new staff on company policies regarding operations management.
- Participated in team meetings to address operational issues and propose solutions.
- Responded to client queries, strengthening vendor relationships to enhance service quality.
Supervisor in Training
Byrne Dairy
Hastings, New York
06.2022 - 12.2023
- Supervised daily operations of dairy production and staff activities, ensuring optimal workflow and resource utilization.
- Trained new employees on safety protocols and operational procedures to ensure compliance.
- Coordinated inventory management to ensure product availability and uphold quality standards.
- Monitored equipment performance, reporting maintenance needs promptly to minimize downtime.
- Facilitated team meetings to address challenges and share best practices among staff.
- Ensured adherence to health regulations during production and packaging processes.
- Resolved customer complaints effectively, fostering customer satisfaction and loyalty.
- Kept deli display cases clean and well-organized of deli display cases to promote a positive shopping experience.
Cashier/ deli
Byrne Dairy
Hastings, New York
04.2018 - 07.2019
- Processed transactions accurately, handling cash, credit, and gift card payments efficiently.
- Provided personalized customer service by actively listening to needs and engaging with customers.
- Ensured cleanliness and organization of checkout and deli display areas to enhance customer experience.
- Adhered to food safety regulations while preparing orders according to specifications.
- Managed inventory by restocking shelves and disposing of expired products.
- Informed customers about promotions and loyalty programs, improving their overall shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Performed opening and closing duties, ensuring supply readiness and cleanliness of work areas.
Crew Member
McDonald's Restaurant
Brewerton, New York
01.2016 - 12.2017
- Executed cashier duties, efficiently taking orders and processing payments to support smooth transactions.
- Prepared beverages such as coffee drinks and smoothies according to company standards.
- Served food promptly, ensuring guest satisfaction with timely delivery.
- Trained new crew members on operational tasks, ensuring adherence to established standards for consistency.
- Maintained cleanliness and organization across all work areas during shifts.
- Organized storage areas for food products, beverages, and supplies.
- Followed health and safety protocols to uphold a secure working environment.
- Educated customers on menu items, ingredients, and nutritional values.
Education
Associate of Science -
Cayuga Community College
Fulton, NYSkills
- Inventory management
- Event setup management
- Supply chain
- Food safety
- Sanitation compliance practices
- Point of sale operations
- Cash management
- Staff training
- Performance tracking
- Work delegation skills
- Vendor relations
- Process improvement
- Problem-solving techniques
- Effective communication skills
- Customer service and collaboration
- Conflict resolution
- Multitasking abilities
- Equipment safety
- Food service techniques
- CPR and stop the bleed training
Timeline
Facilities operations assistant 1
State fair
02.2024 - Current
Supervisor in Training
Byrne Dairy
06.2022 - 12.2023
Cashier/ deli
Byrne Dairy
04.2018 - 07.2019
Crew Member
McDonald's Restaurant
01.2016 - 12.2017
Associate of Science -
Cayuga Community College