Isabella Chetti

Increase customer engagement by creating and posting seasonal content that reflects local culture, pitch ideas to generate in-store traffic, provide added-value by promoting Bluestone Coffee to affiliations with college clubs, surf groups, and community organizations.

• Equipment and supplies management and logistics.
• Assisted production crew members in all tasks.
• Responded promptly to requests from directors, producers, or other key personnel on set.

• Quickly learned menu items, wine offering, tap pours, garnishes, ingredients and preparation methods to start summer server job asap.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Became familiar with "Laguna regulars", worked well with owners and staff.

• Hired and trained as "launch team" for new Eureka! Restaurant location. Received specialized training as a launch team member in the "best in class" corporate Eureka! Service Model.
• Selected as a top server trainee for mock-opening week and Grand Opening month.
• Demonstrated ability to memorize a uniquely branded, scratch food and alcohol beverage menu.
• Trained in and adept at handling parties up to 12 guests, circulating the floor, consolidating tables, and providing a best-in-class guest experience.
• $$$ Top earning server on numerous shifts and special drink promotion nights.
• Premier Food Safety certificate active through 08/24

• Raised $11,000 in donations to build first mental health service and bungalow at ANHS. Funds raised supported two additional middle schools in the district.
• Featured story in O.C. Register:

https://www.ocregister.com/2022/04/20/aliso-niguel-high-therapy-wellness-program-has-new-inviting-space/

• Developed event branding and promotional strategies to build awareness for #Together4Teens, and event activities to generate donations.

• Certified in ServSafe, knowledge of POS System and FIFO
• Attended to customers with friendliness and menu-expertise in the drive-thru and inside dining room.
• Comfortable trouble shooting issues and correcting errors under pressure.
• Trained new employees and peers.
• Assisted with opening and closing procedures