Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Security Forces Member
United States Air Force
Tampa, FL
05.2021 - 03.2024
Enhanced security measures by conducting regular patrols and monitoring surveillance systems.
Decreased potential threats by maintaining strict access control procedures for personnel and vehicles.
Ensured overall safety with thorough inspections of facilities and equipment, identifying and addressing vulnerabilities.
Improved emergency response times through the development and implementation of effective training exercises.
Boosted morale within the unit through active participation in community outreach programs, promoting positive relationships between military personnel and local residents.
Patrolled grounds to monitor status and safety of premises.
Responded to emergency situations quickly and calmly for professional support.
Conducted background checks on new personnel to certify security clearance.
Trained and mentored junior special forces personnel to apply principles of mission planning, operational security and field skills.
Cashier
Chick-fil-A
Virginia Beach, VA
01.2021 - 05.2021
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Restaurant Waiter
Smokey Bones Bar & Fire Grill
Chesapeake, VA
06.2020 - 01.2021
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained clean and organized dining areas for optimal guest experience.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Cashier
Rite Aid
Chesapeake, VA
03.2020 - 08.2020
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Crew Member
Coldstone Creamy
Chesapeake, VA
10.2017 - 07.2018
Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Contributed to increased sales by upselling menu items and promoting special offers.