Isabella Coulter
Phoenix,AZ
Summary
- Energetic and multilingual with a dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
- Highly skilled in responding to emergency situations and remaining cool under pressure.
- Dedicated to exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure as an America Airlines Flight Attendant .
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Brookedale Senior Living
08.2024 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant
Sandstone Healthcare
08.2022 - 07.2024
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Server/Hostess
Crying Onion
05.2021 - 08.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Crew Member
McDonald's Restaurant
05.2020 - 07.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Canyon Del Oro High School
Oro Valley, AZ05.2021
Skills
- Strong Work Ethic
- Customer Service
- Verbal and written communication
- Reliable and punctual
- Adaptability and Flexibility
- First Aid
- Team Collaboration
Certification
- CNA - Certified Nurse Assistant
- CPR and First Aid Certification
Languages
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Brookedale Senior Living
08.2024 - Current
Certified Nursing Assistant
Sandstone Healthcare
08.2022 - 07.2024
Server/Hostess
Crying Onion
05.2021 - 08.2021
Crew Member
McDonald's Restaurant
05.2020 - 07.2020
High School Diploma -
Canyon Del Oro High School
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