Isabella Daniele
South Lake Tahoe,CA
Summary
Working at Sunnyside, I gained valuable teamwork and communication skills as a crew member, a strong ability to work under pressure, multitask, and provide excellent customer service in fast-paced restaurant settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess/Busser
Sunnyside
05.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Crew Member
Edwin Luiz
12.2023 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Los Osos
Rancho Cucamonga 05.2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
- Greeting guests
Certification
California Food Handler Card
Timeline
Hostess/Busser
Sunnyside
05.2024 - Current
Crew Member
Edwin Luiz
12.2023 - 04.2024
Los Osos
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