Isabella Danielle Chapa
Austin
Summary
Motivated pre-med student with hands-on experience in customer service, team leadership, and digital tools, seeking a remote Salesforce position. Skilled in training, communication, and problem-solving, with a strong ability to adapt to technology platforms and deliver high-quality service in virtual and fast-paced environments.
Overview
5
5
years of professional experience
Work History
Style Team Member & Checkout Advocate
Target
10.2024 - 08.2025
- Assisted guests with navigating the Target app and mobile checkout features.
- Maintained organized, visually appealing sales floor and product displays.
- Operated cash registers, processed transactions, and resolved guest concerns efficiently.
- Trained new team members, supporting overall team goals through collaboration and adaptability.
- Leveraged digital tools to improve guest experiences and streamline workflow.
Crew Member & Trainer
Crumbl
07.2022 - 05.2023
- Prepared and decorated products according to company recipes and standards.
- Delivered efficient, friendly customer service in a fast-paced environment.
- Trained new hires on operational procedures, customer service techniques, and digital point-of-sale systems.
- Utilized technology and standard operating systems to ensure product quality and team efficiency.
Cashier, Barista, & Trainer
The Grind Brew & Café
03.2020 - 08.2021
- Handled orders, payments, and food/drink preparation using POS systems accurately and efficiently.
- Maintained a clean, welcoming environment while adhering to safety and sanitation standards.
- Trained and mentored new employees in POS operation, workflow management, and customer service.
- Developed strong multitasking, problem-solving, and communication skills in a tech-supported work environment.
Education
B.S. - Exercise Science, Pre-Med Track
University of Texas at Austin
01.2028
Skills
- Advanced communication skills
- Team leadership
- Teamwork
- Training & Mentoring
- Customer Service
- Digital Navigation / App Assistance
- Point-of-Sale Systems
- Adaptability & Time Management
- Remote Collaboration
- Quick learner
- Detail-orientated
Timeline
Style Team Member & Checkout Advocate
Target
10.2024 - 08.2025
Crew Member & Trainer
Crumbl
07.2022 - 05.2023
Cashier, Barista, & Trainer
The Grind Brew & Café
03.2020 - 08.2021
B.S. - Exercise Science, Pre-Med Track
University of Texas at Austin
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