Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella De Amezola

New Port Richey,FL

Summary

Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on any responsibilities to meet goals.

Overview

4
4
years of professional experience

Work History

Secretary / Receptionist

Point West Construction
07.2021 - 06.2022
    • Scheduled appointments and conducted follow-up calls to clients.
    • Maintained daily report documents, memos and invoices.
    • Entered data into system and updated customer contacts with information to keep records current.
    • Maintained office supplies inventory by checking stock and ordering new supplies.
    • Answered multi-line phone system and enthusiastically greeted callers.
    • Responded to emails and other correspondence to facilitate communication and enhance business processes.
    • Maintained electronic filing systems and categorized documents.

Server / Hostess / Kitchen Staff

Fairway Pizza
11.2018 - 11.2021
    • Served food and beverages promptly with focused attention to customer needs.
    • Cultivated warm relationships with regular customers.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
    • Set positive tone for entire dining experience as first point of contact for incoming guests.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
    • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
    • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Server

First Watch
04.2021 - 09.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Takeout Server

The Cheesecake Factory
10.2020 - 05.2021
    • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
    • Greeted customers and answered inquiries regarding menu items and specials.
    • Demonstrated knowledge of menu items and corresponding ingredients.
    • Processed customer payments and balanced cash drawers.
    • Monitored food quality and freshness throughout day.
    • Kept register accurate through correct billing, payment processing, and cash management practices.

Receptionist /Sales Associate

Pranique Yoga And Wellness
06.2020 - 12.2020
    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Rotated stock and restocked shelves to maintain product availability and store appearance.
    • Managed returns, exchanges and refunds in accordance with store policy.
    • Scheduled yoga classes for clients and handled membership sales.
    • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

GED -

GED
Holiday, FL
01.2019

Skills

    • Customer Service
    • Appointment Scheduling
    • Sales Support
      • Organization
      • Meeting Coordination
      • Calendar Management

Timeline

Secretary / Receptionist

Point West Construction
07.2021 - 06.2022

Server

First Watch
04.2021 - 09.2021

Takeout Server

The Cheesecake Factory
10.2020 - 05.2021

Receptionist /Sales Associate

Pranique Yoga And Wellness
06.2020 - 12.2020

Server / Hostess / Kitchen Staff

Fairway Pizza
11.2018 - 11.2021

GED -

GED

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Isabella De Amezola