Isabella De Risi
Cold Spring Harbor,NY
Summary
Proven leader and customer service expert from Messina Market, adept in cash register operation and conflict resolution. Excelled in staff training, boosting team efficiency, and enhancing customer satisfaction. Known for exceptional work ethic, reliability, and professionalism, consistently delivering positive outcomes in fast-paced retail environments.
Overview
3
3
years of professional experience
Work History
Cashier/Sales
Messina Market
07.2021 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Store Management/Store Management/Cashier Manager
Ooh La Shoppe
06.2022 - 08.2023
- Ensured optimal product presentation through regular maintenance, cleaning, and organizing of retail space.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Monitored current trends
Education
Bachelor of Science - Marketing
Fairfield University
Fairfield, CT05-2028
No Degree -
Cold Spring Harbor High School
Cold Spring Harbor, NY06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Complex Problem-solving
- Staff training
Timeline
Store Management/Store Management/Cashier Manager
Ooh La Shoppe
06.2022 - 08.2023
Cashier/Sales
Messina Market
07.2021 - 08.2024
Bachelor of Science - Marketing
Fairfield University
No Degree -
Cold Spring Harbor High School
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