Isabella Elson
Summary
Motivated and friendly worker with strong social skills, effective communication abilities, and a solid customer service background. Dedicated to assisting customers, promptly addressing complaints, and resolving issues in a timely manner. Actively seeks opportunities to support team members with a flexible and positive approach.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
11.2023 - Current
- Allowed me to further work on my teamwork and time management skills
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Putting deliveries together and restocking the store
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Server
Thomas Caterers of Distinction
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Starbucks
09.2022 - 08.2023
- Costumer Connections/Costumer Service
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Worked the drive-through
- Allowed me to work on my teamwork skills as well as my costumer connections and efficiency by working in a busy and fast paced environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Busser/Food Runner
Knights of Columbus
09.2021 - 01.2022
- Served food and beverages and place silverware and condiments on the tables
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
Education
Bachelor of Arts - Communications
University of Dayton
Dayton, OH05-2027
High School Diploma -
Bishop Chatard High School
Indianapolis, IN05-2023
Skills
- Friendly and outgoing
- Team Player
- Active listener
- Multilingual
- Strong Work Ethic
- Exceptional customer service
- Hospitality service expertise
- Effective customer upselling
- Problem-Solving
- Excellent Communication
- Attention to Detail
- Time Management
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Server
Thomas Caterers of Distinction
05.2024 - 08.2024
Barista
Starbucks
11.2023 - Current
Barista
Starbucks
09.2022 - 08.2023
Busser/Food Runner
Knights of Columbus
09.2021 - 01.2022
Bachelor of Arts - Communications
University of Dayton
High School Diploma -
Bishop Chatard High School
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