Baker
Crumbl Cookies
07.2024 - 08.2024
- Processed customer orders, payments, and transactions accurately, handling multiple payment methods to ensure a smooth experience
- Operated cash registers and handled cash with high accuracy, minimizing discrepancies
- Collaborated with team members to complete daily tasks, ensuring an efficient and organized workflow
- Maintained a clean and organized workspace, upholding health and safety standards for the kitchen and customer areas
- Answered customer questions about products and provided personalized recommendations based on individual preferences
- Consistently met deadlines for catering orders by prioritizing tasks and managing time effectively
- Packaged and prepared finished products for sale, ensuring presentation met company standards
- Created visually appealing displays to showcase bakery items, contributing to increased sales
- Replenished and rotated food items according to proper food safety and storage procedures
- Assisted customers with returns, refunds, and resolving transaction issues to enhance satisfaction
- Addressed customer inquiries and needs promptly, helping to locate items and promoting reward programs
- Built relationships with customers through positive interactions, fostering loyalty and repeat business
- Demonstrated flexibility by balancing both front-of-house and back-of-house responsibilities during busy periods
- Interacted pleasantly with customers, creating a welcoming and upbeat environment even during peak hours
- Communicated effectively with floor team and managers to meet a wide range of customer needs
