Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Estevez

Queens Village,NY

Summary

Reliable and upbeat employee, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience

Work History

Sales Associate

Levis Strauss & Co
02.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, merchandise care, products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Camp Counselor

SUMME RECREATION CAMP
07.2021 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Encouraged team performance to increase camaraderie, trust and rapport.

Pharmacy Clerk

NEW LONDON PHARMACY
11.2021 - 05.2022
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Confirmed customer information and insurance eligibility for prescriptions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Stocked shelves with medications and other pharmacy items for consistent availability.

Manager, Waitress, Counter, Busser

NINA'S RESTAURANT
07.2017 - 05.2021

  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Became manager at 17 years old

Education

Bachelor of Arts - Technical Design

Fashion Institute of Technology
New York, NY
05.2025

Associate of Applied Science - Textile Development and Marketing

Fashion Institute of Technology
New York, NY
05.2023

Skills

  • Customer Service
  • Cash Register Operation
  • Verbal Communication
  • Multitasking Strengths
  • Excellent People Skills
  • Cash Handling Accuracy
  • Quality Standards
  • Team Leadership
  • Product Knowledge
  • Conflict Resolution and Mediation

Timeline

Sales Associate

Levis Strauss & Co
02.2023 - Current

Pharmacy Clerk

NEW LONDON PHARMACY
11.2021 - 05.2022

Camp Counselor

SUMME RECREATION CAMP
07.2021 - 08.2023

Manager, Waitress, Counter, Busser

NINA'S RESTAURANT
07.2017 - 05.2021

Bachelor of Arts - Technical Design

Fashion Institute of Technology

Associate of Applied Science - Textile Development and Marketing

Fashion Institute of Technology

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Isabella Estevez