Isabella Estrada
Alexandria,VA
Summary
After resigning and relocating to Alexandria, VA, I am seeking employment. I am currently a committed student at IMBC, pursuing a degree in Medical Records Technology with a focus on Medical Billing and Coding, expecting to graduate in February 2025. I value collaboration and actively engage with peers and supervisors to ensure quality work. I am motivated to learn and apply new skills, effectively managing both work and academic responsibilities, and bringing diverse perspectives to any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Machine Operator
Plasticos
ERIE, PA
10.2021 - 05.2024
- Improved team efficiency by facilitating transparent communication, reducing project delays by 20%.
- Increased production output by 15% and decreased downtime by 10% through efficient operation of multiple machines.
- Achieved a 98% accuracy rate in part measurements using OGP optical gaging products, enhancing product quality.
- Completed the CORE Development Program,
Front Desk Coordinator
LECOM Institute of Behavioral Health
Erie, PA
07.2022 - 03.2023
- Proactively resolved inquiries and concerns at the front desk, resulting in a 20% increase in customer satisfaction ratings.
- Optimized check-in and check-out procedures: Streamlined check-in and check-out procedures, reducing wait times by 30% and improving overall efficiency.
- Successfully managed a high volume of incoming calls, effectively directing callers to relevant departments for prompt assistance.
- Maintained accurate and up-to-date client records, ensuring data integrity within the system. Implemented a record management system that reduced errors by 25% and improved data accuracy and accessibility.
Elderly Caregiver
Home Instead
Annandale, VA
04.2018 - 09.2021
- Implemented personalized care plans for elderly clients, leading to a 30% improvement in well-being.
- Monitored health closely, resulting in a 25% reduction in hospital readmissions and enhanced client safety.
- Provided compassionate care, increasing overall satisfaction by 40% and improving emotional well-being.
- Managed household tasks, contributing to a 20% improvement in client comfort and satisfaction.
Education
Associate of Science - Medical Records Technician
Institute of Medical Careers
Pittsburgh, PA02.2025
High School Diploma -
Agora Cyber Charter School
King Of Prussia, PA08.2015
Skills
- Machinery Operation
- Medical Terminology
- EMR / EHR
- Medical Billing and Coding
- Office Administration
- Time Management
Certification
- CORE Development Program
- HHA Certification
Timeline
Front Desk Coordinator
LECOM Institute of Behavioral Health
07.2022 - 03.2023
Machine Operator
Plasticos
10.2021 - 05.2024
Elderly Caregiver
Home Instead
04.2018 - 09.2021
Associate of Science - Medical Records Technician
Institute of Medical Careers
High School Diploma -
Agora Cyber Charter School
- CORE Development Program
- HHA Certification
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