Summary
Overview
Work History
Education
Skills
References
Timeline
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Isabella Estrada

Alexandria,VA

Summary

Dedicated student pursuing an A.S.T. degree in Medical Records Technician at IMBC, with a focus on Medical Billing and Coding, expecting to graduate in February 2025. Collaborative team player who actively engages with peers and supervisors to ensure quality work. Motivated learner with effective time management skills and a diverse perspective.

Overview

3
3
years of professional experience

Work History

Elderly Caregiver

Home Instead
Annadale, VA
05.2024 - Current
  • Implemented personalized care plans for elderly clients, leading to a 30% improvement in well-being.
  • Monitored health closely, resulting in a 25% reduction in hospital readmissions and enhanced client safety.
  • Provided compassionate care, increasing overall satisfaction by 40% and improving emotional well-being.
  • Managed household tasks, contributing to a 20% improvement in client comfort and satisfaction.

Machine Operator

Plasticos
Erie, PA
10.2021 - 05.2024
  • Improved team efficiency by facilitating transparent communication, reducing project delays by 20%.
  • Increased production output by 15% and decreased downtime by 10% through efficient operation of multiple machines.
  • Achieved a 98% accuracy rate in part measurements using OGP optical gaging products, enhancing product quality.
  • Completed the CORE Development Program,

Front Desk Coordinator

LECOM Institute of Behavioral Health
Erie, PA
07.2022 - 03.2023
  • Proactively resolved inquiries and concerns at the front desk, resulting in a 20% increase in customer satisfaction ratings.
  • Optimized check-in and check-out procedures: Streamlined check-in and check-out procedures, reducing wait times by 30% and improving overall efficiency.
  • Successfully managed a high volume of incoming calls, effectively directing callers to relevant departments for prompt assistance.
  • Maintained accurate and up-to-date client records, ensuring data integrity within the system. Implemented a record management system that reduced errors by 25% and improved data accuracy and accessibility.

Education

Associate of Science - Medical Records Technician

Institute of Medical Careers
Pittsburgh, PA
02.2025

Skills

  • Machinery Operation
  • Medical Terminology
  • EMR / EHR
  • Medical Billing and Coding
  • Patient Care
  • Time Management

References

References available upon request.

Timeline

Elderly Caregiver

Home Instead
05.2024 - Current

Front Desk Coordinator

LECOM Institute of Behavioral Health
07.2022 - 03.2023

Machine Operator

Plasticos
10.2021 - 05.2024

Associate of Science - Medical Records Technician

Institute of Medical Careers

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Isabella Estrada