Isabella Evans
Washington,DC
Summary
Dynamic and bilingual professional with a strong work ethic, used to very high hours, and recognized for delivering exceptional customer service at Allstar Sea Food and Sport.
Familiar and comfortable with high profile clients.
Proven ability to engage guests and resolve complaints effectively, while training new staff and maintaining a positive environment.
Overview
4
4
years of professional experience
Work History
Server
Robert Vaughn, Allstar Sea Food and Sport
03.2024 - 09.2025
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Personally served high profile clients, maintaining a professional and warm reputation for the restaurant.
- Coordinated food and beverage orders ensuring timely delivery to guests in a fast paced, high pressure environment, during peak hours.
- Trained 6 server staff, orienting into restaurant standards, cleanliness, menu items, etc.
- Worked with both a POS system to place orders, manage bills, and handle complimentary items, and manually taking orders through tickets. Trained new hires on how to use said system.
- Resolved customer complaints promptly and professionally to maintain a positive reputation, as well as handling intoxicated clients smoothly and professionally, so as not to create any turbulence/disturb other guests.
- Resolved customer complaints with a calm, solution focused approach, ensuring guest satisfaction, as well as forming regular bonds and a friendly environment for guests.
Sales Associate
Evans Design and Build
11.2022 - 05.2023
- Personally called and communicated with clients in both English and French, resulting in sales worth hundreds of thousands of dollars, and cultivating relationships ensuring high levels of satisfaction and repeat business
- Collaborated with marketing teams to align promotional campaigns with sales initiatives for maximum impact.
- Monitored competitor activities and adjusted sales tactics to maintain competitive advantage in the market.
- Experience on site in areas of renovation and construction, culminating in experience on building terms, licenses/legality and what service customers are actually paying for.
Tutor/Afterschool Supervisor
TLC (The Learning Center)
01.2022 - 11.2022
- Developed personalized lesson plans to address individual student learning needs, as well as working personally with said students.
- Tutored children in both English and French.
- Monitored and assessed student progress, providing constructive feedback for improvement.
- Graded papers/assignments for students grades K-8th.
- Responsible for the on hands care of over 30 students for 5+ hours a day.
- Worked with children of special needs and language barriers.
Education
High School Diploma -
Dunedin Highschool
Dunedin, FL11-2022
Skills
- Bilingual (English and French)
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Multitasking
Languages
French
Native or Bilingual
Timeline
Server
Robert Vaughn, Allstar Sea Food and Sport
03.2024 - 09.2025
Sales Associate
Evans Design and Build
11.2022 - 05.2023
Tutor/Afterschool Supervisor
TLC (The Learning Center)
01.2022 - 11.2022
High School Diploma -
Dunedin Highschool