Isabella Flores
San Tan Valley,AZ
Summary
Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety.
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Great Wolf Lodge
Scottsdale, AZ
06.2025 - Current
- Monitored guest activities to ensure safety and compliance with facility rules.
- Responded swiftly to emergencies, providing first aid and support as needed.
- Conducted regular safety checks and inspections of pool equipment and facilities.
- Engaged with guests to promote a positive experience and address any concerns.
- Facilitated training drills to enhance team preparedness for emergency situations.
- Administered first aid to guests as necessary, ensuring their comfort and safety.
- Reported any incidents or hazards to management for immediate resolution.
- Educated guests on pool rules and safety measures to promote a secure environment.
- Implemented safety measures during peak hours to manage guest flow and reduce risks.
- Provided support during lifeguard rotations, ensuring constant surveillance of swimming areas.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Retail Sales Associate
Medieval Times Dinner & Tournament
Scottsdale, AZ
03.2024 - 06.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Cast Member
Renaissance Festival
Gold Canyon, AZ
01.2023 - 03.2023
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
Education
No Degree -
Poston Butte High School
San Tan Valley, AZSkills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- CPR and AED training
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Great Wolf Lodge
06.2025 - Current
Retail Sales Associate
Medieval Times Dinner & Tournament
03.2024 - 06.2025
Cast Member
Renaissance Festival
01.2023 - 03.2023
No Degree -
Poston Butte High School