Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Foley

Buffalo,NY

Summary

Friendly team player excited to make delicious specialty coffee and tea beverages and contributing to a safe, relaxing cafe, ensuring repeated business with old and new guests. Fast learner and adapter to new challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Barista

Caffe Aroma
06.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Promoted additional items with beverages, increasing store sales.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Cultivated positive and inviting caffe atmosphere, encouraging repeat business and word-of-mouth referrals.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served brand-specific caffé beverages with focus on speed, quality and consistency.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.

Cook

Spot Coffee
12.2023 - 05.2024


  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.

Host

Denny's Diner
08.2021 - 06.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Completed daily side work and opening and closing duties without fail.

Education

High School Diploma -

Middle Early College
Buffalo, NY
06-2020

Skills

  • Effective time management
  • Problem-solving
  • Start and end of day responsibilities
  • Ensuring a clean environment
  • POS systems
  • Commitment to guest satisfaction
  • Consistently reliable
  • High efficiency
  • Multitasking and organization
  • Product upselling
  • Latte art
  • Positive and professional

Timeline

Cook

Spot Coffee
12.2023 - 05.2024

Barista

Caffe Aroma
06.2022 - Current

Host

Denny's Diner
08.2021 - 06.2022

High School Diploma -

Middle Early College

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