Summary
Overview
Work History
Education
Skills
Timeline
Generic
Isabella Forkell

Isabella Forkell

Victor

Summary

Dynamic and customer-focused professional with a proven track record at AE Gifts & Clothing, excelling in relationship-building and cash handling. Recognized for enhancing customer satisfaction through effective communication and teamwork. Adept at multitasking and problem-solving, consistently delivering results in fast-paced environments. Reliable and goal-oriented, committed to fostering positive experiences.

Overview

4
4
years of professional experience

Work History

Sales Associate

AE Gifts & Clothing
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Staff Member

Regal Cinemas
05.2023 - 04.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.

Restaurant Hostess/Busser

Simply Crepes
06.2021 - 09.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Victor Senior High School
Victor, NY
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Flexible schedule

Timeline

Sales Associate

AE Gifts & Clothing
09.2023 - Current

Staff Member

Regal Cinemas
05.2023 - 04.2025

Restaurant Hostess/Busser

Simply Crepes
06.2021 - 09.2021

High School Diploma -

Victor Senior High School

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