Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Swim Coach
YWCA
07.2023 - Current
Taught daily swim instruction to students varying in ages and skill levels.
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Provided positive reinforcement and motivation to increase student confidence and performance.
Ambassador/ Group Moderator
Black Kids Swim
07.2022 - Current
Provided media to encourage more participation from African Americans in competitive swimming
Built and maintained positive relationships with public by utilizing strategic plans.
Promoted good member relations and satisfaction by demonstrating friendly demeanor and can-do attitude.
Conducted media relations and responded to media requests for information.
Posted informational pictures and videos for improving member's technique and lifestyle regarding competitive swimming
Member Service Representative
Planet Fitness
12.2020 - 08.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled complaints with prompt, courteous service to uphold professional reputation.
Maintained high-quality service by adhering to company policies and standards in all member interactions.
Education
Bachelor of Science - Sports Medicine
Howard University
Washington, DC
05.2024
High School Diploma -
Valhalla High School
Valhalla, NY
05.2020
Skills
Excellent Communication
Interpersonal Skills
Multitasking
Time Management
Strategic Planning
Social Media Management
Accomplishments
Howard University Women's Swimming Student-Athlete
Invited to speak on behalf of Howard's Swimming and Diving Team to the HU Board of Trustees
Featured on NBC Nightly News, New York Amsterdam News, and NILOSOPHY
Raised over $6,000 for "It Gets Better" Fundraiser for pediatric research for Memorial Sloan-Kettering Cancer Center
Partnered with Empower ONYX for Gillette Venus Campaign