Isabella Franklin
Waterford
Summary
Proven track record of enhancing customer experience at Snow Globe Holiday Festival, showcasing strong multitasking and compassionate care. Excelled in team collaboration and adaptability, significantly improving operational efficiency. Skilled in effective communication, ensuring safety and enjoyment for diverse clientele. Demonstrated leadership and organizational skills as a Summer Camp Counselor, fostering positive youth development.
Overview
1
1
year of professional experience
Work History
Ice Rink Attendant
Snow Globe Holiday Festival
11.2024 - 12.2024
- Streamlined rental process by efficiently fitting customers with appropriate skate sizes, ensuring comfort and safety on the ice.
- Increased rink efficiency with timely and accurate completion of daily operation logs and incident reports.
- Collaborated with instructors to provide necessary assistance during skating hours.
- Managed large crowds effectively during busy holiday seasons while maintaining orderliness within the facility.
- Promoted a welcoming environment for diverse clientele through friendly interactions and attentive customer service skills.
Summer Camp Counselor
Town of Norway
06.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Administered first aid quickly to provide health and safety to campers.
Education
Muskego High School
Muskego, WI06-2026
Skills
- Team collaboration
- Multitasking and organization
- Compassionate care
- Dependable and responsible
- Adaptability and flexibility
- Effective communication
Timeline
Ice Rink Attendant
Snow Globe Holiday Festival
11.2024 - 12.2024
Summer Camp Counselor
Town of Norway
06.2024 - 08.2024
Muskego High School
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