Isabella Galaviz
Phoenix,AZ
Summary
Compassionate and dedicated Behavior Technician with extensive experience in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Skilled in managing high-pressure situations and delivering exceptional service. Passionate about providing high-quality care to clients with mental disabilities and mental illness.
Overview
4
4
years of professional experience
Work History
Behavior Technician
Communication Labs
07.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Worked as part of collaborative team to address changing needs of children and families.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Customer Service
IHOP
09.2020 - 12.2020
- Prepare seat arrangements and organize reservations to ensure guest satisfaction
- Maintained warm and professional manner while interacting with guests by phone and in person
- Assisted wait staff with table set up and side work as needed
- Responsible for maintaining cleanliness and organization of dining areas.
Education
Bachelor of Science - Psychology
Northern Arizona University
Flagstaff, AZ05.2024
Skills
- Communication
- Analytical skills
- Critical thinking
- Problem solving
- Data Collection
- Autism Spectrum Disorder Knowledge
- Documentation skills
- Crisis Management and Prevention
Timeline
Behavior Technician
Communication Labs
07.2024 - Current
Customer Service
IHOP
09.2020 - 12.2020
Bachelor of Science - Psychology
Northern Arizona University
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