Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Gallardo

Littleton,CO

Summary

Highly skilled Warehouse Manager with background in overseeing all aspects of warehouse operations, from inventory management to shipping logistics. Possess strong leadership skills and ability to optimize operational efficiency. Demonstrated success in implementing process improvements that enhance productivity and reduce costs. Known for fostering teamwork and maintaining high levels of employee morale.

Overview

4
4
years of professional experience

Work History

Warehouse Manager

Dennis Uniform
Lone Tree, CO
11.2023 - 10.2024
  • Guided seasonal employees on warehouse role specifics
  • Managed daily tasks and distribution of workload for warehouse staff to meet targets.
  • Facilitated communication between cross-functional departments to ensure easy workflow.
  • Oversaw warehouse job functions to meet on-time delivery needs.
  • Streamlined workflows through innovative process improvements.
  • Evaluated products upon arrival to identify any faults
  • Effectively motivated team towards achieving peak performance
  • Acted as the main liaison for all concerns and issues
  • Regularly assessed inventory to find discrepancies between actual and recorded quantities.
  • Optimized storage areas for increased operational efficiency.
  • Received and counted stock, and recorded data manually.
  • Maintained smooth, efficient data, such as fixing negative inventory, stuck shipments, and printing daily orders.
  • Picked, packed, and shipped over 300+ orders daily in the summer for customers and other branches.

Sales Associate

Dennis Uniform
Lone Tree, CO
06.2023 - 11.2023
  • Provided a welcoming atmosphere for customers
  • Helped customers find and select products in sizes, lengths, and colors.
  • Maintained clean and organized workspace consistently
  • Organized store displays for a tidy shopping experience
  • Operated cash register and POS systems to handle purchases, returns, and exchanges for customers.
  • Showcased outstanding customer service abilities, addressing complaints effectively
  • Built helpful relationships with customers about products, prices, and availability both in person and over the phone.
  • Facilitated comprehensive training sessions focused on customer service, POS systems, and operational procedures

Receptionist

Mike Ward Maserati of Denver
Highlands Ranch, CO
01.2022 - 05.2023
  • Welcomed guests with enthusiasm, gaining commendations for customer service.
  • Transferred inbound calls to appropriate departments efficiently
  • Assisted with administrative tasks, such as filing documents, copying materials, and making professional documents.
  • Provided superior customer service by responding to inquiries in an efficient and friendly manner.
  • Displayed a pleasant and professional voice and demeanor, positively representing the brand.
  • Ensured reception and lounge area were kept tidy by restocking snacks and drinks.
  • Assisted with visitor arrivals and ensured proper department allocation.
  • Oversaw receipt of deliveries and ensured distribution to correct departments
  • Managed summer and fall automotive events for charitable causes
  • Maintained updated information on the contact list consistently.
  • Ensured adherence to privacy and confidentiality policies during interactions with callers and guests
  • Managed digital processing for document flow both in and out.
  • Monitored inventory to maintain optimal stock
  • Performed tasks such as tracking expenses and uploading documents into accounting software.

Juicer

Nekter Juice Bar Inc.
Highlands Ranch, CO
08.2020 - 11.2021
  • Handled unique customer requests efficiently
  • Maintained a clean work area and ensured all work stations were properly sanitized after each use.
  • Demonstrated exceptional customer service skills by providing friendly, helpful advice.
  • Inspected juices, smoothies, and bowls prior to customer handoff to ensure great quality.
  • Performed daily inspections on blenders and juicers to ensure optimal performance.
  • Provided nutritional information to customers upon request.
  • Received inventory and shipments from deliveries.
  • Facilitated hands-on instruction for incoming staff on usage of equipment and POS
  • Performed routine cleaning duties, such as mopping, cleaning windows, and washing dishes, to keep equipment and store sanitary.
  • Ensured accuracy in handling receipts and payments.

Education

Associate of Arts - Associates of Arts

University of Colorado At Boulder
Boulder, CO
05-2025

Skills

  • Inventory Picking
  • Warehouse operations
  • Shipping and receiving
  • Product packaging
  • Employee Training
  • Effective Data Organization
  • Consistently Reliable
  • Collaborative Teamwork
  • Inventory Management
  • Problem-solving aptitude
  • Organization and categorization
  • Strategic Decision-Making
  • Quick learner
  • Time management
  • Customer skills
  • Attention to detail
  • Client Relationship Management

Timeline

Warehouse Manager

Dennis Uniform
11.2023 - 10.2024

Sales Associate

Dennis Uniform
06.2023 - 11.2023

Receptionist

Mike Ward Maserati of Denver
01.2022 - 05.2023

Juicer

Nekter Juice Bar Inc.
08.2020 - 11.2021

Associate of Arts - Associates of Arts

University of Colorado At Boulder

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Isabella Gallardo