Summary
Overview
Work History
Education
Skills
Relevant Project Work
Timeline
Generic

Isabella Gallegos

Los Angeles,CA

Summary

Agile and adaptable leader with stellar work history, motivational approach and upbeat nature. Skilled at team work, collaboration and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

4
4
years of professional experience

Work History

Marketing Assistant

Colors By Midnight
01.2024 - Current
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Created engaging content for TikTok and Instagram.
  • Supported the development of profitable partnerships by conducting market research and identifying potential collaboration opportunities.
  • Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
  • Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.

Receptionist

J'Adore Les Fleurs
08.2023 - Current
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Confirmed appointments, communicated with clients, and updated client records.
    • Kept reception area clean and neat to give visitors positive first impression.
    • Resolved customer problems and complaints.
    • Responded to inquiries from callers seeking information.

Keyholder Manager

FIDM Scholarship & Bookstore
11.2021 - 06.2023
    • Provided positive first impressions to welcome existing, new and potential customers.
    • Engaged with customers to effectively build rapport and lasting relationships.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Increased sales by offering advice on purchases and promoting additional products.
    • Trained and mentored new employees.
    • Opened and closed store by counting registers, making deposits and storing and filing all daily paperwork.

Attendant

Denver Center For The Performing Arts
07.2021 - 09.2021
    • Responded to customer requests efficiently and with knowledgeable assistance.
    • Kept facilities clean, neat and organized to give areas professional and fresh appeal.
    • Responded to all customer inquiries thoroughly and professionally.
    • Determined customer needs by asking relevant questions and listening actively to responses.
    • Greeted customers with smile and provided friendly, knowledgeable service.
    • Sold admission, processed payments and issued tickets.
    • Provided information about current and future events at facility.
    • Directed ticket holders to seats and facility locations.
    • Reviewed tickets for authenticity and applicability to particular event.

Team Member

Hobby Lobby
05.2020 - 06.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.

Dishwasher

Kokopelli Beer Company
01.2020 - 03.2020
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pans used often by kitchen staff.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.

Education

Certification - Master Beauty Artistry

Michael Vincent Academy, Beauty Institute
North Hollywood, CA
03.2024

Associate of Arts - Beauty Marketing & Product Development

Fashion Institute of Design & Merchandising (FIDM)
Downtown Los Angeles, CA
06.2023

High School Diploma -

Pomona High School
Arvada, CO
05.2021

Skills

    • Customer Service
    • Teamwork and Collaboration
    • Time Management
    • Cooperative Attitude
      • Customer Transactions
      • Social Media Marketing
      • Multitasking Strengths
      • Cross-Channel Marketing

Relevant Project Work

Class: Business Operations at FIDM

Project: Operations Plan

  • Created a product and product proposal for an existing brand wanting to add a new product to their company
  • Created consumer benefit packages and a process diagram for the brand and new product
  • Created a timeline for a new product to be added to the brand
  • Analyzed project management and quality assurance details

Class: Brand Imaging at FIDM

Project: Brand Revival

  • Created a new business plan for the relaunch of a "dead" brand
  • Created logos and mockups of cosmetic products using Procreate, Photoshop, and Illustrator
  • Analyzed brand image and voice in order to maintain both throughout the revival

Class: E-Commerce Marketing at FIDM

Project: E-Commerce Brand Site

  • Created a website using Wix.com for a made up company of my choosing
  • Created a competitive analysis and customer persona for brand
  • Created a style guide and site map

Timeline

Marketing Assistant

Colors By Midnight
01.2024 - Current

Receptionist

J'Adore Les Fleurs
08.2023 - Current

Keyholder Manager

FIDM Scholarship & Bookstore
11.2021 - 06.2023

Attendant

Denver Center For The Performing Arts
07.2021 - 09.2021

Team Member

Hobby Lobby
05.2020 - 06.2021

Dishwasher

Kokopelli Beer Company
01.2020 - 03.2020

Certification - Master Beauty Artistry

Michael Vincent Academy, Beauty Institute

Associate of Arts - Beauty Marketing & Product Development

Fashion Institute of Design & Merchandising (FIDM)

High School Diploma -

Pomona High School

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Isabella Gallegos