Isabella Gambrell
Summary
Current high achieving Memorial High School student with plentiful qualifications. Having participated in cheerleading for 6 years and being head captain I have learned how to communicate and collaborate through tough situations and stay positive. Also having been apart of St.Jude Leadership Society and National Honor Society I have learned very important leadership skills.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Frisco Athletic Center
11.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Shift Lead
Bahama Bucks
03.2022 - 10.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
High School Diploma -
Memorial High School
Frisco, TX05.2024
Skills
Leadership
Communication
Emotional Intelligence
Collaboration
Flexibility
Supportiveness
Patience
Volunteer Work
LovePacs
40 Hours
I was able to walk door to door leaving an opportunity for others to donate food and supplies for the boxes made by Love Pacs.I also went and picked up all of the food, supplies and water. Then afterwards we went to their headquarters and boxed all of the supplies for the elementary schools. Finally during the school year I will randomly go and pick up boxes to decorate.
Mini Cheerleading Camp
10 Hours
I was able to work with aspiring cheerleaders varying from 2-10 years old and be a guide through their first times ever trying cheerleading.
Special Olympics
10 Hours
We were able to spend the day with our local special education programs and work with their students in fun lighthearted obstacles and races.
Timeline
Front Desk Receptionist
Frisco Athletic Center
11.2022 - 04.2023
Shift Lead
Bahama Bucks
03.2022 - 10.2022
High School Diploma -
Memorial High School
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