Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Isabella Gesualdo

Ramona,CA

Summary

Personable, friendly and solution-oriented with over 2 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Driver

OrangeCrate
05.2020 - Current
  • Processed payments by accepting cash, checks and credit card payments
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Maximized schedule efficiency and personal use of time by planning optimal routes.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.

House and Pet Sitter

Wag! Dog Walking
05.2018 - Current
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Communicated with homeowner via phone or text.
  • Cared for houseplants by frequently watering during owners' absence.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.

Delivery Driver

Instacart
04.2021 - 12.2022
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Located and selected merchandise to verify specifications.
  • Conferred with dispatch to meet schedule targets and incorporate changes.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Maximized schedule efficiency and personal use of time by planning optimal routes.

Education

Bachelor of Science - Nursing

National University
La Jolla, CA
06.2025

Skills

  • Customer Service
  • Time Management
  • Problem-Solving
  • Verbal and Written Communication
  • Attention to Detail
  • Payment Processing

Certification

  • PT - Phlebotomy Technician
  • BLS - Basic Life Support

References

Former Co-Worker Amber Arras 

760-504-6052

aarr0497@gmail.com

Timeline

Delivery Driver

Instacart
04.2021 - 12.2022

Delivery Driver

OrangeCrate
05.2020 - Current

House and Pet Sitter

Wag! Dog Walking
05.2018 - Current

Bachelor of Science - Nursing

National University

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Isabella Gesualdo