ISABELLA GOLDSMITH
Baltimore,MD
Summary
Compassionate and patient-focused, I excel in creating support and care for patients in fast paced environments. Knowledge of basic medical procedures and patient care, combined with strong communication, problem solving, and relationship building skills. Valued for dependability and responsibility in dynamic healthcare settings. Committed to continuous learning and self improvement to contribute to healthcare teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Aide
Achieve Behavioral Healthcare
10.2024 - Current
- Completed a variety of administrative tasks on a routine basis such as patient intake and data entry.
- Participated in ongoing professional development opportunities to keep current on best practices within the field of healthcare.
- Implemented quality improvement initiatives aimed at streamlining clinical workflows and enhancing overall delivery of care to patients.
- Safely transported patients to and from appointments
- Provided excellent customer service to residents/patients to gain trust for support
- Administered and monitored medications prescribed to patients at scheduled times including MAT medications to support medical staff.
- Maintained a clean and organized clinical environment, adhering to strict infection control protocols.
Behavioral Health Technician
Pyramid Healthcare
07.2024 - 10.2024
- Identified implemented process changes to improve efficiency in operations.
- Collaborated with team members to complete large projects and implement new initiatives.
- Excelled in a fast-paced environment, multitasking between patient care for a high volume of clients and a large daily workload.
- Provided excellent customer service by promptly responding to clients to address their needs and resolve problems.
- Sought out and participated in every opportunity for ongoing training to enhance job skills and knowledge.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Driven to learn new skills and staying updated with industry changes.
Team Member
Dunkin Donuts
05.2022 - 05.2023
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems to maximize performance.
- Learned and implemented company policies and procedures to promote productivity and safety.
- Facilitated training sessions for 7 new employees on proper use of equipment, procedures, and computer systems used in the department.
- Kept work areas clean, organized, and safe to create a productive work environment.
Education
Certification - Esthetics
Aveda Institute
Bel Air, MD03.2023
High School Diploma -
Dundalk High
Dundalk, MD05.2022
Skills
- Dependable and Responsible
- Recordkeeping
- Boundary trainings
- Active Listening
- Problem-Solving
- Multitasking
- HIPPA compliance
- Client confidentiality
- Patient care
- Compassionate care
- CPR certified
- Valid MD driver's license
- Vital signs monitoring
- Clinical documentation
Certification
CPR- 8/14/25
Crisis Prevention Intervention- 8/15/25
Timeline
Clinical Aide
Achieve Behavioral Healthcare
10.2024 - Current
Behavioral Health Technician
Pyramid Healthcare
07.2024 - 10.2024
Team Member
Dunkin Donuts
05.2022 - 05.2023
Certification - Esthetics
Aveda Institute
High School Diploma -
Dundalk High
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