Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Work Availability
Affiliations
Interests
Websites
Software
Quote
Timeline
10
Isabella Gramiscelli-Heywood

Isabella Gramiscelli-Heywood

Melbourne,FL

Summary

Dynamic trade compliance expert with extensive experience at American Cruise-Aid Logistics, Inc., specializing in optimizing supply chain operations and ensuring regulatory adherence. Demonstrated success in developing compliance programs that enhance operational efficiency and reduce costs, showcasing strong problem-solving and organizational skills. Fluent in multiple foreign languages, enabling effective communication in international trade and fostering global partnerships.

Overview

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1

Certification of Achievement ACAMS Certified KYC Associate

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1

Certified Export Compliance Professional EAR (ECoP®)

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1

Certified Export Compliance Professional ITAR (ECoP®)

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1

The Fundamental Principles to Anti Money Laundering

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1

Tackling Hidden Risks in AML Screening Programs

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1

Tariff Classification Level 1

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1

Export Control Classification for Aircraft Parts

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1

Defense Trade Controls & US Export Controls

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Security Coordinator - IAC Air Cargo Security

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Completed the learning path and ready to take the CBLE

Work History

Senior Export Coordinator - Onsite

American Cruise-Aid Logistics, Inc.
Cape Canaveral, FL
09.2023 - Current
  • Performed FTZ entries/withdrawals, AES/ISF filings, and customs bond issuance when necessary.
  • Reviewed contracts prior to signing off on behalf of the company in order to protect its interests.
  • Coordinated the movement of goods between countries by air, sea or land transportation according to customer requirements.
  • Analyzed current market conditions in order to provide customers with up-to-date information about pricing, availability and other factors affecting their export business.
  • Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
  • Tracked and traced air shipments in order to maintain current status information.
  • Developed relationships with overseas agents, freight forwarders and customs brokers to facilitate smooth exports.
  • Kept pace with changing political and economic situations for target shipping locations.
  • Built and strengthened relationships with trucking companies and airlines to optimize daily operations.
  • Assisted in the coordination of export shipments for customers, ensuring compliance with applicable regulations.
  • Monitored product shipment status from production through delivery at destination port or airport.
  • Resolved any issues that may arise during the export process by communicating effectively with relevant parties such as customs officials, carriers and freight forwarders.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Specialty Services & Trade Compliance Manager - Remote

Backhaul Direct, LLC
Indianapolis, IN
07.2021 - 07.2023
  • Developed a Trade Compliance Program to support the international department with the appropriate processes.
  • Created policies, procedures, and processes for the Trade Compliance Program.
  • Ensured business processes were followed to meet trade compliance requirements, including all necessary export and import licenses, permits, certifications, technology releases, and deemed export determinations.
  • Created onboarding procedures and processes for customers – Know Your Customer ("KYC") and vendors – Due Diligence ("DD").
  • Performed necessary investigations, screenings, and analyses of customers and vendors.
  • Management of import/export shipment records and investigative determinations to meet regulatory requirements on record keeping.
  • Risk Assessment Mapping.
  • Management of CTPAT and TSA programs.
  • Stayed current with import and export laws and regulations to ensure compliance.
  • Strategized, managed, and continually refined carrier procurement, pricing negotiations, bidding, and quoting for maximum efficiency.
  • Provided training to staff members on export and import regulations and documentation requirements.
  • Developed and implemented trade compliance policies, procedures, and programs.
  • Monitored changes in global trade regulations and assessed their impact on the organization's operations.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Built positive working relationships with other department managers through effective communication.

Global Trade Compliance Specialist – Contract Remote

Embraer Executive Aircraft Inc. c/o Acara Solutions
Melbourne, FL
09.2019 - 07.2021
  • Provided risk analysis based on transaction type, Commodity Jurisdiction (CJ), classification, persons/related parties, countries, and end-use/end-user involved.
  • Supported all business units globally on technical determinations of civilian and military aircraft transactions, aircraft-related parts, technical data/technology, repairs/defense services, and license exceptions/exemptions.
  • Supported the engineering department in the classification of manuals and parts.
  • Monitored pending license applications under SNAP-R.
  • Verified if GCs and TAAs' scope covered all aspects of the upcoming transaction, including, but not limited to, sales efforts, trade shows, and parts repair.
  • Analyzed, evaluated, and issued technical determinations of upcoming export and re-export transactions globally, based on applicable U.S. export control laws and regulations, including considerations of economic sanctions, ownership percentage, beneficial owners, related parties to the transaction, destination country, and end use/end user.
  • Performed deep investigations to onboard new customers and vendors by conducting Know Your Customer ("KYC") and Customer Due Diligence ("CDD") processes, and screening using Visual Compliance and LexisNexis.
  • Ensured that all business units globally adhered to all appropriate compliance, policies, procedures, laws, and regulations.
  • Reviewed processes for the business units globally to determine training needs.
  • Engaged in Anti-Money Laundering (AML), Anti-Corruption, Adverse Media, Corruption Perception Index (CPI), Conflict of Interest, Know Your Customer (KYC), and Embargoed and Sanctioned Countries (OFAC) programs to determine regulatory compliance.
  • Worked closely with the following departments: Contracts, Engineering, Legal, Sales, Purchasing, Logistics, and Risk Management functions to provide expertise on regulatory compliance matters, assess and measure compliance and related risks, and monitor and test the adequacy of the firm’s compliance control environment.
  • Reported risks and any exposure to the internal audit department, so they could conduct regular internal audits to identify and correct any potential import/export trade compliance concerns.
  • Worked closely with the Chief Compliance Officer, the Director of Compliance, and in coordination with Embraer's Empowered Official to enhance the company's global compliance program concerning business conduct, anti-corruption, trade controls, compliance, sanctions, and embargoes.
  • Assisted in developing and implementing policies, processes, procedures, and SOPs at a corporate level for global reach.
  • Developed and performed trade compliance training for multiple teams and functions at a corporate level, for global reach.
  • Stayed current with new publications under the Federal Register.
  • Monitored closely any updates to sanctions under the OFAC.
  • Provided guidance to staff on regulatory requirements, policies, and procedures.
  • Participated in meetings between senior leadership teams to discuss any potential violations or concerns about regulatory issues.
  • Advised staff and customers through audits and remedy compliance issues.
  • Prepared monthly reports on progress made towards meeting organizational goals around compliance matters.
  • Identified gaps in current control frameworks which may lead to non-compliance issues.
  • Reviewed and updated existing compliance policies and procedures.
  • Assisted in the development of compliance training materials and online resources.
  • Advised on the compliance implications of new business initiatives and product launches.
  • Supported internal and external auditing teams conducting impartial compliance reviews.
  • Investigated reported and identified compliance issues against accepted standards.
  • Monitored changes in relevant legislation and advised management of necessary actions.
  • Received inquiries and advised on regulations related to programs.
  • Completed in-depth examinations of financial information to detect compliance issues.
  • Reviewed records in cases of potential liability and determined compliance actions.
  • Pursued continuous learning opportunities regarding latest compliance and procedural changes.
  • Enforced regulatory policies and procedures across different teams and programs.
  • Coordinated with various departments within the organization to ensure adherence to established standards.
  • Collaborated with legal and operational teams to address compliance issues and implement corrective actions.
  • Maintained detailed database of compliance data, activities and actions taken.
  • Drafted reports outlining findings from compliance audits and investigations.
  • Investigated complaints related to the violation of standards or regulations.
  • Developed and implemented training programs for employees on new or revised laws, regulations, and company policies.
  • Interpreted and implemented new compliance regulations across the organization.
  • Performed risk assessments to identify areas of non-compliance and potential risks.

Solutions Analyst of Pricing, and Metrics & Air Export Coordinator – Onsite

TOC Logistics International, Inc.
Indianapolis, IN
12.2015 - 07.2019
  • Directed efficient logistics solutions for all cargoes (import/export ocean/air shipments) with the best service, transit time, and costs by optimizing global transportation modes and pricing.
  • Negotiated low-price ocean, air, and ground carrier rates and schedules.
  • Developed and followed corporate metrics based on internal and external Key Performance Indicators (KPIs).
  • Continuously analyze and enhance process efficiencies.
  • Identified, developed, and implemented programs to improve operational performance and cost reductions.
  • Expeditiously handled air freight and expedited shipments, from quote requests to delivery.
  • Trained new team members.
  • Procurement of carriers and negotiation of rates.
  • Filling of Electronic Export Information (EEI) for export air shipments, based on the Federal Trade Regulations (FTR).
  • Optimized operational productivity while collaborating with senior leadership to share and implement process improvements.

Ocean Export Coordinator - Onsite

BDP International, Inc.
Indianapolis, IN
03.2013 - 12.2015
  • Uphold high-touch customer service with extensive attention to detail regarding shipping options, transit times, and international shipping regulations.
  • Reduced ocean shipping costs by consolidating LCL shipments to the same destination into FCL for critical accounts with a steady weekly volume.
  • Successfully handled the supply chain of ocean FCL/LCL export shipments, from origin pick-up to destination delivery.
  • Procured and sustained short- and long-term contracts with carriers through effective negotiations.
  • Filling of Electronic Export Information (EEI) for ocean shipments, based on the Federal Trade Regulations (FTR).
  • Communicated regularly with clients regarding status updates on their shipments.
  • Acted as a point-of-contact between customers and overseas agents or representatives.
  • Tracked and traced air shipments in order to maintain current status information.
  • Monitored changes in global trade laws and regulations as well as industry trends.
  • Kept pace with changing political and economic situations for target shipping locations.
  • Negotiated rates with carriers, brokers and other service providers.
  • Liaised between suppliers, shippers, consignees, vendors and other parties involved in the transaction process.
  • Coordinated the preparation of documents, such as commercial invoices, bills of lading, shipping orders and certificates of origin.
  • Provided guidance and support to customers on matters related to international trade regulations.
  • Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
  • Handled freight forwarding services including booking cargo space on vessels or aircrafts.
  • Managed shipment routing from origin to destination ensuring timely delivery of goods.
  • Assisted customers in obtaining necessary documentation for international shipments.

New Business Development Leader - Onsite

CMOS Drake
Belo Horizontem, Brazil
12.2011 - 02.2013
  • Created effective new product acquisitions with proper import permit procedures.
  • Supervised the import department in searching, identifying, acquiring, and developing new, outsourced technology, products, and qualified suppliers.
  • Managed risks inherent in international purchase contract processes, ensured ISO 13485-compliant quality control, and conducted internal and external audits.
  • Collaborated with engineers, staff, and vendors to resolve defective goods issues.
  • Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
  • Collaborated with internal teams for successful execution of projects.
  • Conducted market research and analysis to identify new business opportunities.

Trading Execution Coordinator - Onsite

Cargill, Inc., Sugar Business Unit
Coral Gables, FL
06.2009 - 05.2011
  • Managed raw, white, and refined sugar, supply chain risks, contract performance, and NY11 Futures delivery trading contract executions.
  • Arranged container booking, vessel charting, and pre-loading inspections.
  • Handled payment letters of credit processing and delivery.
  • Administered contractual month-end ethanol trade operations.
  • Managed several letters of credit to secure payment on containers and chartered vessels.
  • Ensured contract risk and performance management.
  • Execution of trading contracts to meet contractual deadlines.
  • Prepared and submitted AES filings, letters of credit and export declarations.
  • Reviewed customer contracts to determine applicable terms related to international shipping requirements.
  • Created manifests, bills of lading, invoices, packing lists and other documents necessary for export transactions.
  • Audited invoices from suppliers and carriers against contracted rates prior to payment processing.
  • Responsible for coordinating and monitoring the international shipment of goods, ensuring that all documentation is accurate and complete.

Ocean Export Coordinator - Onsite

BDP INTERNATIONAL, INC
Indianapolis, IN
11.2007 - 07.2008
  • Optimized customers' ocean shipment schedules and costs by analyzing and selecting routes and transit times based on commodities and costs
  • Calculated transportation components to maximize profits and process customer shipments and quotes
  • Uphold high-touch customer service with extensive attention to detail regarding shipping options, transit times, and international shipping regulations
  • Successfully handled the supply chain of ocean FCL export shipments from origin pick up to destination delivery
  • Processed vendor invoices for payment
  • Invoiced customers for file closing
  • Filling of Electronic Export Information (“EEI”) for ocean shipments based on the Federal Trade Regulations (“FTR”)

Senior Buyer & Trader | International Logistics Supervisor - Onsite

Parker Migliorini International, LLC (PMI Foods)
Salt Lake City, UT
03.2001 - 04.2006
  • Reviewed goods and service requisitions, requested bid proposals, evaluated and qualified vendors, and prepared purchase orders and contracts.
  • Selected suppliers based on their production capabilities and capacities, on-schedule delivery record, reliability, financial stability, service, price, location, and management attitude.
  • Monitored and assessed materials and other requirements, on-schedule deliveries, and cost compliance performance.
  • Supervised personnel, supply chain, and compliance with shipping export documents, inter-office communications, and efforts to lower costs.
  • Saved over one million yearly on transportation costs by implementing railroad usage over exclusively trucking when transit time allowed.
  • Developed and managed the Brazilian meat market while purchasing offal for the Chinese market.
  • Introduced Chinese packaging specifications to Brazilian slaughterhouses.

Education

Bachelor of Arts - Tourism And Travel Management

Centro Universitario Newton Paiva
Belo Horizonte, MG, Brazil

Skills

  • Continuous Process Improvements
  • Time management
  • Problem solving
  • Trade compliance monitoring
  • Foreign language fluency
  • Trade compliance
  • Supply chain management
  • International trade
  • Strong organizational skills

Languages

Portuguese
Native/ Bilingual
Spanish
Full Professional

Accomplishments

  • International Team's Most valuable player at Backhaul Direct.

Certification

  • Certificate of achievement ACAMS Certified KYC Associate.
  • Certified Export Compliance Professional - EAR (ECoP®).
  • Certified Export Compliance Professional - ITAR (ECoP®).
  • IAC Air Cargo Security Training for Indirect Air Carrier Change 8.
  • Security Coordinator - IAC Air Cargo Security Training for Indirect Air Carrier Change 8.
  • The Fundamental Principles to Anti Money Laundering.
  • Know Your Customer & Customer Due Diligence Training.
  • Tackling Hidden Risks in AML Screening Programs.
  • Tariff Classification Level 1.
  • Export Control Classification for Aircraft Parts.
  • Defense Trade Controls & US Export Controls.
  • Certified Dangerous Goods Professional.
  • How to Buy Internationally.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • ACAMS.ORG

Interests

Reading

Crafts

Writing

Hiking

Playing Paddle Ball

Gardening

Software

Microsoft Office

Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Senior Export Coordinator - Onsite

American Cruise-Aid Logistics, Inc.
09.2023 - Current

Specialty Services & Trade Compliance Manager - Remote

Backhaul Direct, LLC
07.2021 - 07.2023

Global Trade Compliance Specialist – Contract Remote

Embraer Executive Aircraft Inc. c/o Acara Solutions
09.2019 - 07.2021

Solutions Analyst of Pricing, and Metrics & Air Export Coordinator – Onsite

TOC Logistics International, Inc.
12.2015 - 07.2019

Ocean Export Coordinator - Onsite

BDP International, Inc.
03.2013 - 12.2015

New Business Development Leader - Onsite

CMOS Drake
12.2011 - 02.2013

Trading Execution Coordinator - Onsite

Cargill, Inc., Sugar Business Unit
06.2009 - 05.2011

Ocean Export Coordinator - Onsite

BDP INTERNATIONAL, INC
11.2007 - 07.2008

Senior Buyer & Trader | International Logistics Supervisor - Onsite

Parker Migliorini International, LLC (PMI Foods)
03.2001 - 04.2006

Bachelor of Arts - Tourism And Travel Management

Centro Universitario Newton Paiva

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Isabella Gramiscelli-Heywood