Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabella Greenberg

Charlton,MA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Banquet Cook

The Barn at Wight Farm
Charlton, MA
05.2024 - Current
  • prepare and make all hors d'oeuvrs for all events
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Ensured compliance with health and safety regulations in the preparation of food items.
  • Plated dishes according to restaurant's specifications prior to serving them to guests at banquets or events.
  • Adhered to established time frames for preparing dishes before they are served during banquets or events.
  • Stored raw foods and prepared items according to proper safe handling requirements and health code standards.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.

Crew Member

Dunkin' Donuts
Charlton, MA
10.2021 - 05.2023

.

  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Checked expiration dates on all products before serving them to customers.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Presented orders to guests within anticipated service times.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

Certification - Culinary Arts

Quinsigamond Community College
Worcester, MA
05-2025

Associate of Science - Hospitality And Recreation Management- Foodservice

Quinsigamond Community College
Worcester, MA
05-2025

Skills

  • Knife Skills
  • Grilling Techniques
  • Kitchen Sanitation
  • Food safety knowledge
  • Portion Control
  • Ingredient Preparation
  • Safe Food Handling
  • ServSafe Certification
  • Professional Demeanor
  • Measurements and Calculations
  • Sanitation Standards
  • Garnishing and Plating
  • Food Preparation
  • Cleaning and organization

Certification

  • ServSafe Food Handler Training Certificate
  • ServSafe Certification
  • Food Equipment & Safety Training Certificate
  • Certificate of Allergen Awareness Training
  • CPR Certified

Timeline

Banquet Cook

The Barn at Wight Farm
05.2024 - Current

Crew Member

Dunkin' Donuts
10.2021 - 05.2023

Certification - Culinary Arts

Quinsigamond Community College

Associate of Science - Hospitality And Recreation Management- Foodservice

Quinsigamond Community College
Isabella Greenberg