Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Cook
The Barn at Wight Farm
Charlton, MA
05.2024 - Current
prepare and make all hors d'oeuvrs for all events
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Ensured that all food was cooked at the correct temperature and stored correctly.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Ensured compliance with health and safety regulations in the preparation of food items.
Plated dishes according to restaurant's specifications prior to serving them to guests at banquets or events.
Adhered to established time frames for preparing dishes before they are served during banquets or events.
Stored raw foods and prepared items according to proper safe handling requirements and health code standards.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Crew Member
Dunkin' Donuts
Charlton, MA
10.2021 - 05.2023
.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
Provided excellent customer service to maintain a positive atmosphere for guests.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Adhered to health department regulations regarding food handling procedures.
Resolved customer complaints in a professional manner.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Checked expiration dates on all products before serving them to customers.
Answered phone calls promptly to provide accurate information about menu items or prices.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Served food quickly for positive guest experiences.
Organized and restocked supplies to support operations and team productivity.
Interacted pleasantly with guests to deliver quality customer service.
Took orders from patrons and input selections into store computer system.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Presented orders to guests within anticipated service times.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Certification - Culinary Arts
Quinsigamond Community College
Worcester, MA
05-2025
Associate of Science - Hospitality And Recreation Management- Foodservice
Quinsigamond Community College
Worcester, MA
05-2025
Skills
Knife Skills
Grilling Techniques
Kitchen Sanitation
Food safety knowledge
Portion Control
Ingredient Preparation
Safe Food Handling
ServSafe Certification
Professional Demeanor
Measurements and Calculations
Sanitation Standards
Garnishing and Plating
Food Preparation
Cleaning and organization
Certification
ServSafe Food Handler Training Certificate
ServSafe Certification
Food Equipment & Safety Training Certificate
Certificate of Allergen Awareness Training
CPR Certified
Timeline
Banquet Cook
The Barn at Wight Farm
05.2024 - Current
Crew Member
Dunkin' Donuts
10.2021 - 05.2023
Certification - Culinary Arts
Quinsigamond Community College
Associate of Science - Hospitality And Recreation Management- Foodservice