Isabella Grooms
Trenton,MI
Overview
2
2
years of professional experience
Work History
Intern
The Guidance Center Community Mental Health
08.2025 - Current
- Assisted in conducting client assessments to identify client needs and gather resources.
- Supported sessions by preparing materials and maintaining a safe, welcoming environment.
- Collaborated with co-workers to document client progress and update case files accurately.
- Analyzed problems and worked with teams to develop solutions.
- Conducted research on community resources to provide clients with relevant support services information.
Team Member
Target
12.2023 - Current
- Trained new team members on operational procedures and store policies.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service skills.
Volunteer
Sos Community Services
01.2025 - 04.2025
- Assisted in delivering services to clients.
- Performed assigned tasks diligently.
- Cultivated positive interactions to enhance user satisfaction.
Volunteer
STEP (Services to Enhance Potential)
12.2024 - 01.2025
- Oversaw client activities to ensure service delivery.
- Carried out duties delegated by team members.
- Fostered positive environment.
Education
Bachelor of Science - Social Work
Eastern Michigan University
Ypsilanti, MI05-2026
Skills
- Clear communication skills
- Organized and efficient
- Adaptability and dependability
- Teamwork and collaboration
- Friendly and outgoing
- Problem-solving
- Empathy and patience
- Creative and resourceful
- Administrative tasks
- Telephone etiquette
- Resource management
- Interpersonal skills
- Active listening
Accomplishments
- National Honor Society
- Dean's list
Affiliations
- Reading.
- Writing.
- Drawing.
- Cooking.
Timeline
Intern
The Guidance Center Community Mental Health
08.2025 - Current
Volunteer
Sos Community Services
01.2025 - 04.2025
Volunteer
STEP (Services to Enhance Potential)
12.2024 - 01.2025
Team Member
Target
12.2023 - Current
Bachelor of Science - Social Work
Eastern Michigan University