Isabella Gutierrez
San Antonio,TX
Summary
Talented server with years of experience in the food and beverage hospitality. Have an outstanding record of customer service and guest service skills.
Energetic and outgoing with great dedication to providing an exceptional dining experience. Adaptable to fast changes and teamwork driven. Eager to contribute a solid work ethic, dedication, multitasking skills, and overall bring success to the team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Bartender
True Food Kitchen
01.2023 - Current
- Greeted all guests in a timely manner, while also introducing any menu changes and cocktail favorites.
- Accurately took orders and communicated with kitchen to ensure quality of food.
- Ensured all guests needs were met and created a memorable experience throughout their visit.
- Multitasking the bar with additional tables, while keeping a clean and organized environment.
- Prepared cocktail sours and juices for bar.
- Provided knowledge and creativity to make new seasonal cocktails.
Server
Group Therapy
10.2023 - 02.2024
- Opened the restaurant independently each morning.
- Prepared server stations and bar for service.
- Created a welcoming environment for my guests.
- Handled take out orders and over the phone reservations/questions as needed.
- Communicated with kitchen to create a timely experience.
- Provided knowledge on any menu changes and hotel events.
Server
Grille 254
08.2022 - 10.2023
- ‘5 star’ resort lead server
- Skilled in anticipating and exceeding customer needs while delivering exceptional service in a fast-paced environment
- Took priority in overseeing my staff and ensuring they had the necessities to complete their work successfully.
- Handled complaints and feedback in a professional manner.
- Hold a record of outstanding service and feedback.
- Kept up to date with reviews and held weekly meetings to discuss with the team on how to improve the experience of each guests.
- Helped manage and prepare for private events.
Server
Parrys Pizzaria and taphouse
03.2022 - 06.2022
- Brought an energetic and outgoing spirit to the restaurant.
- Welcomed guests and provided my knowledge on the menu and 70+ beer taps available.
- Took accountability to help my team when needed.
- Ensured food and beverage quality was exceptional before presenting to guests.
- Earned the role of lead server and took pride on leading my team in success.
- Helped create a fun environment and gained positive feedback from guests and management.
Education
Cornerstone Christian School San Antonio
San Antonio, TXSkills
- Problem solving
- Communication
- Collaboration
- Adaptability
- Conflict Resolution
- Teamwork
Certification
- Food Handler Certification
- TABC Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server
Group Therapy
10.2023 - 02.2024
Server/Bartender
True Food Kitchen
01.2023 - Current
Server
Grille 254
08.2022 - 10.2023
Server
Parrys Pizzaria and taphouse
03.2022 - 06.2022
Cornerstone Christian School San Antonio
Similar Profiles
Mercy WeedenMercy Weeden
Manager/Bartender at True Food KitchenManager/Bartender at True Food Kitchen
Mauricio VazquezMauricio Vazquez
Busser at True Food KitchenBusser at True Food Kitchen
Michael EpnerMichael Epner
Bartender at True Food KitchenBartender at True Food Kitchen
Mariana De AraujoMariana De Araujo
Server at True Food KitchenServer at True Food Kitchen
Collin DoanCollin Doan
Sales Associate at Sams Club DistributionSales Associate at Sams Club Distribution