Isabella Hansen
Poulsbo
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. In addition to being an effective student committed to learning, developing skills in public health and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
5
5
years of professional experience
Work History
Disease Intervention Specialist
Kitsap Public Health District
02.2024 - Current
- Strengthened collaboration between local health departments and other agencies involved in disease intervention efforts.
- Established trust with affected individuals through empathetic communication, cultural sensitivity, and professionalism during personal interactions.
- Promoted timely treatment by coordinating with healthcare providers and ensuring prompt reporting of diagnosed cases.
- Ensured accurate documentation of case information in compliance with state and federal guidelines, maintaining confidentiality at all times.
- Reduced disease transmission by providing education and counseling to individuals at risk for infection or transmission.
Shelter Advocate
SHARE-WHEEL
07.2022 - 02.2024
- Made referrals to appropriate services, following up to confirm patients received access to the required care.
- Delivered friendly service and offered expert support in every interaction.
- Distributed supportive services information to help individuals enhance theirways of living and achieve self-sufficiency.
- Developed and implemented programs to engage and empower underserved populations.
Sales Associate
H&M Clothing Store
06.2021 - 03.2022
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
Photographer
Shutterfly
02.2020 - 04.2021
- Selected and set up appropriate props, backdrops, and lighting.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Utilized various types of camera equipment to capture best possible shots.
- Assisted clients with creative ideas for photography needs.
Education
Bachelor of Science - Public Health-Global Health
University of Washington-Seattle
Seattle06.2023
Bachelor of Science - Public Health-Global Health And Biology-CMD
University of Washington-Seattle
Seattle06.2023
Skills
- Oral Arguments
- Community Resource Navigation
- Treatment Recommendations
- Maintain Records
- Microsoft Office
- Verbal and Written Communication
- Resiliency
- Good listening
Timeline
Disease Intervention Specialist
Kitsap Public Health District
02.2024 - Current
Shelter Advocate
SHARE-WHEEL
07.2022 - 02.2024
Sales Associate
H&M Clothing Store
06.2021 - 03.2022
Photographer
Shutterfly
02.2020 - 04.2021
Bachelor of Science - Public Health-Global Health
University of Washington-Seattle
Bachelor of Science - Public Health-Global Health And Biology-CMD
University of Washington-Seattle
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