Isabella Haracic
Clarkston,MI
Summary
Proven team player and efficient communicator, excelled in fast-paced environments at Pine Knob Ski Resort by enhancing customer satisfaction and maintaining stringent cleanliness standards. Skilled in cash handling and inventory management, demonstrated exceptional time-management and problem-solving abilities, contributing to a positive and productive workplace.
Overview
6
6
years of professional experience
Work History
Cafe Worker
Pine Knob Ski Resort
11.2023 - 03.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
Camp Counselor in Training
Skull Island Camp
06.2022 - 08.2022
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Developed excellent time-management skills by balancing multiple tasks simultaneously in fast-paced environments.
Camp Counselor in Training
Skull Island Camp
06.2021 - 08.2021
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Contributed to a positive camp environment by fostering strong relationships among campers and staff.
Office Assistant
Controlled Power Company
01.2018 - 02.2020
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
Education
Clarkston High School
Clarkston, MI05.2026
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and hygiene
- Flexible Schedule
Timeline
Cafe Worker
Pine Knob Ski Resort
11.2023 - 03.2024
Camp Counselor in Training
Skull Island Camp
06.2022 - 08.2022
Camp Counselor in Training
Skull Island Camp
06.2021 - 08.2021
Office Assistant
Controlled Power Company
01.2018 - 02.2020
Clarkston High School
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