Isabella Harris

- Implemented an equity task force playbook specific to the Insurance Board surrounding the workforce, workplace, and marketplace

- Collaborated with the HR department to generate an inclusive glossary to help employees adapt to the use of inclusive language

- Fostered a culture of community to support, manage, and promote relationships with new and existing clients

- Reviewing the company’s policies, procedures, and practices on a regular basis to ensure they are up to date and in compliance with industry standards and applicable laws

- Analyzing the current safety practices and procedures to identify any potential risks and areas of improvement; risk of injury or property damage

- Working with vendors and other stakeholders to implement loss control initiatives and mitigate hazards

- Providing training and education on safety topics to employees and management

- Greet customers with authentic care

- Resolve customer complaints by satisfying their needs and desires

- Receive payments and issue receipts accordingly as a cashier associate

- Communicate effectively with other departments to help assist customers

- Inform customers about extended warranties for products when they malfunction

- Answer questions via phone calls pertaining to the stock of products

- Worked under pressure in a fast-paced environment with food assembly and drive through responsibilities

- Served customers with a warm, caring and inviting atmosphere

- Coordinated with team members to ensure the satisfaction of dine-in guests

After school program that provides care for children of working parents

- Coordinate and oversee the daily operation of the program
- Supervise and evaluate children during indoor and outdoor activities
- Help students with homework, problem solving, and additional learning