Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Family Focus LLC
07.2020 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled patient appointments for staff teams.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Conducted intake interviews with new patients
Submitted Prior Authorizations to insurance for coverage of patient medication with help of clinicians
Facilitated lunch meetings with medication representatives
Family Babysitter
The Dufour Family
07.2017 - 12.2020
Played games, worked on puzzles, and read books to young children.
Monitored children's play activities to verify safety.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Prepared healthy, age-appropriate snacks and meals.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Led indoor and outdoor activities to entertain and occupy children.
Reassured children when upset providing emotional support and stability.
Communicated with parents regarding children's progress and development, raising any issues.
Attorney Assistant
Day Law Group
07.2019 - 12.2019
Answered phones and directed caller to appropriate line.
Scanned documents into electronic filing system.
Organized and created physical files.
Hostess
Islamorada Fish Company, Bass Pro Shops
04.2019 - 07.2019
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Accommodated special seating requests for guests to enhance satisfaction.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Completed daily side work and opening and closing duties.