Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Haydu

Baton Rouge,LA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Family Focus LLC
07.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled patient appointments for staff teams.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Conducted intake interviews with new patients
  • Submitted Prior Authorizations to insurance for coverage of patient medication with help of clinicians
  • Facilitated lunch meetings with medication representatives

Family Babysitter

The Dufour Family
07.2017 - 12.2020
  • Played games, worked on puzzles, and read books to young children.
  • Monitored children's play activities to verify safety.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Reassured children when upset providing emotional support and stability.
  • Communicated with parents regarding children's progress and development, raising any issues.

Attorney Assistant

Day Law Group
07.2019 - 12.2019
  • Answered phones and directed caller to appropriate line.
  • Scanned documents into electronic filing system.
  • Organized and created physical files.

Hostess

Islamorada Fish Company, Bass Pro Shops
04.2019 - 07.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties.

Education

Bachelor's Degree - Social Work

Louisiana State University And A&M College
Baton Rouge, LA
05.2024

High School Diploma -

St. Michael The Archangel High School
Baton Rouge, LA
05.2019

Skills

  • Customer Service
  • Phone Call Answering
  • Correspondence Writing
  • Prioritizing Patients
  • Schedule Management
  • Insurance Eligibility Verifications
  • Microsoft Office
  • Administrative Support
  • Filing

Timeline

Administrative Assistant

Family Focus LLC
07.2020 - Current

Attorney Assistant

Day Law Group
07.2019 - 12.2019

Hostess

Islamorada Fish Company, Bass Pro Shops
04.2019 - 07.2019

Family Babysitter

The Dufour Family
07.2017 - 12.2020

Bachelor's Degree - Social Work

Louisiana State University And A&M College

High School Diploma -

St. Michael The Archangel High School
Isabella Haydu