Isabella Henry
Tatum,TX
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Offering positive attitude and readiness to learn and grow within supportive team environment. Brings foundation in basic safety protocols and ability to quickly acquire new skills relevant to role. Ready to use and develop time management and operational skills in Desired Position role.
Results-driven professional with track record in delivering high-quality performance and supporting team goals. Known for reliability and adaptability, ensuring smooth operations even under dynamic conditions. Skilled in effective communication and task management, fostering collaborative and efficient work environment.
Overview
2025
2025
years of professional experience
Work History
Call Center Worker
ETech
- Working on insurance claims
- Talking to many people on the phone every day while updating their insurance claim
Sales and Store Manger
Cell Phone Repair
01.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Greeter
Walmart
06.2020 - 10.2020
- Greeting customers
- Friendly customer service
- Checking people out
- Getting carts for people
Teacher
Grace Early Education Center
03.2019 - 08.2019
- Worked with kids, including changing, playing, and feeding them
- Communication with parents
Shoe Depo
12.2019 - 05.2019
- Placing shoes after delivery
- Helping customers find the right size and shoe
- Checking customers out while also doing returns!
Cashier
Walmart
08.2018 - 02.2019
- I checked people out
- Customer service
Assistant
Phoenix
01.2015 - 05.2018
- Assistant to lawyer
- Computer work
- Printing and organizing files
- Paperwork and much more
I.T/ Technology worker
Bishop Tk Gorman
05.2017 - 10.2017
- I fixed and worked on computer including programming and much more
- I went to multiple locations fixing broken computers and teaching others how to work and use them
Education
High school diploma -
Tyler05.2018
Skills
- Customer service
- Hard working
- Enthusiastic
- Communication
- Leadership
- Problem solving
- Time management
- Team work
- Computer literacy
- Tech savvy
- Cleaning
- Problem-solving
- Attention to detail
- Heavy lifting
- Restocking skills
- Customer relations
- Inventory stocking
- Materials loading
- Equipment maintenance
- Creativity and innovation
- Work site maintenance
- Production Assistance
- Supply management
- Preventive Maintenance
- Production support
- Conflict resolution
- Resource management
- Budgeting and finance
- Cleaning and sanitation
- Verbal and written communication
- Maintenance
- Quality control
- OSHA requirements
- Equipment troubleshooting
- Data confidentiality
- Work planning and scheduling
- Painting and paperhanging
- Safety and compliance
- Project assessments
- Item restocking
- Crew support
- Cross-functional coordination
- Teamwork and collaboration
- Relationship building
- Computer skills
- Team building
- Task prioritization
- Data entry
- Quality assurance
- FLUENT IN LANGUAGE
- Willingness to learn
- Positive attitude
- Following instructions
- Collaboration and teamwork
- Workplace safety
- Clear communication
- Shipping and receiving
- Adaptability and flexibility
- Money handling
- Cash handling
- Training and mentoring
- Flexible schedule
- Goal setting and achievement
- Organizing work stations
- Product knowledge
- Safety
- Complex Problem-solving
- Complaint resolution
- Facility cleaning
- Sales and marketing
- POS systems
- Workflow optimization
- Area and facility cleaning
- Quality inspections
- Sales support
- Call center operations
- Sales expertise
- Continuous development
- Technical support
- Upselling techniques
- Proficient in software
- Staff education and training
- Component assembly
- Calculations and measurements
- Mechanically inclined
- Social media expertise
- Expert in software
- Materials staging
- Parts labeling
- Point-of-sale system
- Hospitality and accommodation
Awards
- Firefighter award
- Best customer service award
Timeline
Sales and Store Manger
Cell Phone Repair
01.2022 - Current
Greeter
Walmart
06.2020 - 10.2020
Shoe Depo
12.2019 - 05.2019
Teacher
Grace Early Education Center
03.2019 - 08.2019
Cashier
Walmart
08.2018 - 02.2019
I.T/ Technology worker
Bishop Tk Gorman
05.2017 - 10.2017
Assistant
Phoenix
01.2015 - 05.2018
High school diploma -
Call Center Worker
ETech
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