Isabella Hernandez
Las Vegas,NV
Summary
Knowledgeable hostess and food runner with experience-enhancing service. Courteous and friendly when directing customers to tables, bringing guests their dishes, and communicating with teammates. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Food Runner
Red Rock Country Club
08.2023 - 01.2024
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
Hostess
Maggianos
01.2023 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Big 5 Sporting Goods
08.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Shadow Ridge High School
Las Vegas, NV05.2021
Skills
- Sales Generation
- Store Opening and Closing
- Cash Register Operation
- Customer Service
- Phone Inquiries
- Dining Area Maintenance
Timeline
Food Runner
Red Rock Country Club
08.2023 - 01.2024
Hostess
Maggianos
01.2023 - 09.2023
Sales Associate
Big 5 Sporting Goods
08.2022 - 02.2023
High School Diploma -
Shadow Ridge High School
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