Isabella Hernandez
Upland,CA
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Waitress/Restaurant Hostess
Steven Carrol
Rancho Cucamonga, CA
06.2023 - 08.2024
- Utilized customer service skills to efficiently take orders, bus tables, and deliver food to enhance guest satisfaction.
- Processed phone orders and efficiently prepared food for takeout.
- Cultivated strong relationships with regular patrons to enhance customer loyalty and repeat business.
Cashier
Assisteens
Upland, CA
08.2023 - 05.2024
- Provided exceptional customer service while handling transactions at a thrift store.
- Bagged goods efficiently while addressing customer requests to enhance service satisfaction.
- Restocked merchandise throughout the store to maintain inventory availability and organized displays.
- Counted daily proceeds and accurately logged financial transactions to ensure precise record-keeping.
Education
Bachelor of Science - Nursing
Chico State
Chico, CA05-2028
Skills
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Customer service
- Reliability and punctuality
Affiliations
- Involved in the nursing club on campus
- College club sports- Soccer
Timeline
Cashier
Assisteens
08.2023 - 05.2024
Waitress/Restaurant Hostess
Steven Carrol
06.2023 - 08.2024
Bachelor of Science - Nursing
Chico State
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