Isabella Hoffmann
Brookings,SD
Summary
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
6
6
years of professional experience
Work History
Coffee Barista
Kool Beans Coffee and Roasterie
Brookings , SD
11.2023 - Current
- Prepared and served espresso drinks, blended coffees, and teas to enhance customer satisfaction.
- Educated customers on coffee blends and brewing techniques, enhancing their overall coffee experience.
- Fostered positive customer interactions, contributing to a welcoming and friendly cafe atmosphere.
- Maintained cleanliness and organization of coffee bar, ensuring compliance with hygiene standards.
- Assisted in training new baristas on standard operating procedures to maintain quality.
- Managed inventory levels and restocked supplies to ensure operational efficiency.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Supported highest standards of conduct and service to reinforce company reputation.
Certified Nursing Assistant
Divine Providence Nursing Home
Sleepy Eye, USA
05.2024 - 01.2025
- Provide direct patient care by assisting patients with bathing, dressing, and grooming
- Assisted patients with meals, addressed patient calls, ensuring nutritional needs and timely response to requests.
- Obtained patients' vital signs to provide essential data for healthcare assessments.
- Moved bedridden patients to prevent sores and facilitated walks, promoting mobility and comfort.
- Clean and organize patients' rooms to ensure it is safe and comfortable for them
- Provided emotional support and companionship to residents, enhancing their well-being and quality of life.
- Communicate with patients, healthcare team, and family - report any changes in physical or mental health
Daycare Provider
KinderHaus Daycare
New Ulm, USA
06.2023 - 01.2025
- Monitor, supervise, and ensure the safety of the children
- Prepared nutritious meals and snacks to support children's health and development
- Plan and organize activities for the kids
- Taught children about hygiene, manners, sharing, and basic literacy skills to foster social and cognitive growth
- Changed diapers to promote hygiene and comfort for children
- Communicate with parents in order to create a trusted relationship with them
Coffee Barista
Sleepy Eye Coffee and Brewery
Sleepy Eye, USA
08.2021 - 01.2022
- Excel at customer service and conflict resolution
- Prepared hot and iced drinks and crafted sandwiches to meet customer preferences
- Facilitated communication with co-workers to strengthen teamwork and ensure smooth operations
- Worked independently during shifts to maintain workflow and service quality
- Assist with catering large parties/events
Lifeguard
Sleepy Eye Aquatic Center
Sleepy Eye, USA
08.2020 - 01.2022
- Monitored pool area to actively prevent injuries and ensure swimmer safety
- Supervised children in pool to ensure safety and prevent accidents
- Took on extra shifts to maintain adequate staffing levels at the pool
Education
High School Diploma -
St. Mary's Catholic High School
Sleepy Eye, MN01-2023
Bachelor of Science - Human Development and Family Studies
South Dakota State University
Brookings, SD04-2026
Skills
- Customer service
- Client communication
- Time management
- Team collaboration
- Activity planning
- Quality assurance
- Basic first aid
- Patient care and support
References
- Shelly Augustine, 507.766.1568, Divine Providence
- Nicole Popkes, 952.818.5733, Kool Beans
- Kurt Osborne, 605.940.7524, Kool Beans
Timeline
Certified Nursing Assistant
Divine Providence Nursing Home
05.2024 - 01.2025
Coffee Barista
Kool Beans Coffee and Roasterie
11.2023 - Current
Daycare Provider
KinderHaus Daycare
06.2023 - 01.2025
Coffee Barista
Sleepy Eye Coffee and Brewery
08.2021 - 01.2022
Lifeguard
Sleepy Eye Aquatic Center
08.2020 - 01.2022
High School Diploma -
St. Mary's Catholic High School
Bachelor of Science - Human Development and Family Studies
South Dakota State University