Isabella India
Chicago,IL
Summary
Highly motivated and detail-oriented administrative professional with a drive to exceed expectations. Possess over seven years of experience in ethical leadership, customer service, and personnel support. Skilled in analyzing HR metrics, managing timelines, and satisfaction. Eager to contribute to a dynamic team, and support organizational goals.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Human Resources Specialist
U.S Army
Fort Hood, Texas
05.2022 - 11.2025
- Assisted in developing and implementing training programs for personnel development.
- Creating, preparing reports, and analyzing HR metrics.
- Handling casualty reports, pay and allowances, and in/out processing.
- Ensuring the personal area is accounted for and that individuals have the services they need to excel.
- Created training materials for incoming soldiers, and provided orientation sessions.
- Processed request for awards, promotions, and leave.
Receptionist
City Foods Equipment
Chicago , IL
01.2021 - 03.2022
- Greeted customers and visitors with professionalism and courtesy.
- Provided administrative and clerical support via EMR systems and Microsoft Excel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Updated and recorded customer or client information to maintain accounts.
- Maintained a clean and organized reception area for enhanced customer experience.
Administrative Assistant
XSport Fitness
Melrose Park, Illinois
08.2017 - 01.2020
- Manage executive calendars by scheduling and coordinating over 50 meetings and appointments weekly, while ensuring efficient time management and a smooth workflow.
- Process an average of 20 expense reports per month, in alignment with company policies and deadlines.
- Facilitate effective communication by promptly responding to an average of 50 or more phone calls and emails per day.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Supported marketing initiatives through social media engagement and promotions.
Education
Associate of Science -
College of DuPage
Glen Ellyn, ILHigh School Diploma -
East Leyden High School
Franklin Park, ILSkills
- Team player
- Microsoft Excel
- Employee training
- Customer service
- Conflict resolution
- Ethical leadership
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Calendar management
- Files and records management
- Data entry
- IT support and trouble shooting
Certification
CPR Certification
Timeline
Human Resources Specialist
U.S Army
05.2022 - 11.2025
Receptionist
City Foods Equipment
01.2021 - 03.2022
Administrative Assistant
XSport Fitness
08.2017 - 01.2020
Associate of Science -
College of DuPage
High School Diploma -
East Leyden High School