ISABELLA JOHNSON
Belen,NM
Summary
I am a dedicated and results-driven professional seeking to leverage my skills to contribute effectively in a dynamic work environment. I am committed to delivering high-quality work and fostering collaborative relationships. My background in customer service and caregiving has equipped me with a solid foundation to excel.
Overview
4
4
years of professional experience
Work History
Automotive Service Advisor
Melloy Ford
05.2023 - 04.2025
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
Office Assistant
Hacienda Home Centers
11.2020 - 03.2022
- Sorting and sending mail. Writing memoranda, reports, letters, and other items. Maintaining files and dealing with other administrative support tasks Keeping an Inventory of office supplies and ordering new ones as necessitated Completing banking transactions and carrying out basic bookkeeping Answering phone calls and taking messages Scheduling meetings and managing calendars Welcoming visitors to the office Providing visitors with information Resolving office-related issues
Internet Sales Consultant
Melloy Auto Group Los Lunas
01.2022 - 03.2023
- Effectively communicating with the management to determine which vehicle is suitable for the customers Seeking out prospective customers/business opportunities with new and existing customers through emailing and cold calling. Completing the required credit applications, trade evaluations, and other paperwork in a timely manner and in accordance with the company.
Education
High School Diploma - undefined
Valencia High School
05.2020
Skills
- Critical Thinking
- Customer Relationship Management
- Scheduling
- Management
- Communication
- Attention to Detail
- Adaptability
- Problem-solving
Languages
English
Timeline
Automotive Service Advisor
Melloy Ford
05.2023 - 04.2025
Internet Sales Consultant
Melloy Auto Group Los Lunas
01.2022 - 03.2023
Office Assistant
Hacienda Home Centers
11.2020 - 03.2022
High School Diploma - undefined
Valencia High School
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