Isabella Kelly
Atco
Summary
Expertise in sales techniques and time management, aiming to contribute to higher customer satisfaction and operational efficiency. Dedicated professional with strong customer service skills, adept at complaint handling, guest engagement, and effective communication. Committed to enhancing customer satisfaction and team performance. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Sales Intern
The Commencement Group
Piscataway
04.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer requirements quickly to provide tailored assistance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Worked effectively in team environments to make the workplace more productive.
Counter Cashier
Croces
Glassboro
12.2024 - Current
- Greeted customers warmly and provided helpful service.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customer inquiries regarding pricing, promotions, product availability.
- Offered assistance to other associates as needed during busy times or when short staffed.
- Answered phone calls to assist customers with questions and orders.
Hostess/Take-Out Server
Toscana 52
Cherry Hill
11.2022 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
- Answered telephone to provide dining information and take reservations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Hostess
Outback Steakhouse
Marlton
11.2021 - 04.2022
- Provided menus to customers and answered questions regarding menu items.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Greeted guests and gathered information to seat groups or place on waitlist.
Cashier/Counter Server
My Angelo's Pizza
Voorhees,Nj
02.2021 - 10.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Offered customers carry-out service at completion of transaction.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ05-2026
High School Diploma -
Hammonton High School
Hammonton, NJ06-2022
Skills
- Complaint Handling
- Event Planning
- Service Prioritization
- Guest Engagement
- Customer Service
- Reservations Management
- Table Setting Arrangements
- Payment Processing
- Performance Improvement
- Menu Memorization
- Positive and Professional
- Takeout Order Processing
- Table Bussing
- Sales techniques
- Time management
- Sales strategy
- Multitasking Abilities
- Communication skills
Timeline
Sales Intern
The Commencement Group
04.2025 - Current
Counter Cashier
Croces
12.2024 - Current
Hostess/Take-Out Server
Toscana 52
11.2022 - Current
Hostess
Outback Steakhouse
11.2021 - 04.2022
Cashier/Counter Server
My Angelo's Pizza
02.2021 - 10.2021
Bachelor of Arts - Psychology
Rowan University
High School Diploma -
Hammonton High School