Goal-oriented and caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
6
6
years of professional experience
Work History
Youth Development Specialist
Boys And Girls Club Of Redlands
01.2024 - Current
Boosted youth engagement by incorporating experiential learning and interactive activities into curriculum.
Enhanced program effectiveness by regularly assessing and adapting strategies based on participant feedback and needs.
Developed strong relationships with youth, fostering a supportive environment that encouraged personal growth and goal achievement.
Promoted positive behaviors among participants by implementing evidence-based prevention and intervention techniques.
Shift Supervisor
Starbucks
08.2020 - Current
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Delivered successful training to employees during tenure, educating on successful work processes and productivity strategies.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Barista
Albertsons
12.2018 - 08.2020
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained regular and consistent attendance and punctuality.
Explained beverage preparation and offered samples to help customers choose ideal items.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Recommended products based on solid understanding of individual customer needs and preferences.
Service Champion
Taco Bell
07.2018 - 12.2018
Helped drive positive customer experience by building relationships, exhibiting empathy and providing solutions to needs.
Established and maintained positive work environment to support high team morale.
Communicated with store leadership on employee performance and development needs.