Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ISABELLA FLORES

ISABELLA FLORES

San Marcos,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about connecting with guests to help bring peace and joy to their lives. Dedicated team player who works well with groups. Very teachable and always seeks to do their best. Great problem-solving abilities and organizational skills. Full of patience and maintains a calm and joyful attitude in busy environments.

Overview

3
3
years of professional experience

Work History

FOH Team Member

Mighty Fine Burgers
10.2020 - 09.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped guests at tables when in need of assistance.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Lifeguard, Manager Assistant/Head Guard

Equipt Aquatics
05.2021 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Provided friendly customer service to guests and addressed concerns.

Box Office Associate

Moviehouse & Eatery
09.2021 - 01.2023
  • Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
  • Created and maintained reports of sold tickets and payments received.
  • Greeted over 100 customers per day and determined best approach to provide optimal service.
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
  • Greeted customers with smile and provided friendly, knowledgeable service.

Education

Bachelor of Arts - Dance, Creative Writing + Honors

Texas State University
San Marcos, TX
05.2026

Skills

  • Order Placement
  • Brand Loyalty
  • Delivering Orders to Guests
  • Member Support
  • Training Junior Team Members
  • Aloha POS
  • Task Prioritization
  • Guest Relations
  • Restaurant Operation
  • Serving Drinks
  • Maintaining Clean Work Areas
  • Customer Engagement
  • Store Presentation
  • POS Inventory System Operation
  • Event Up-Selling
  • Telephone Management
  • Cash Register Operations
  • Cash Control
  • Safety Training
  • Lifeguard Procedures
  • Patron Support
  • Team Bonding
  • Pool Policies Enforcement
  • First Aid
  • High-Volume Environments
  • Team Collaboration
  • ID Verification
  • Regulatory Compliance
  • Dance
  • Modeling

Accomplishments

  • Participant of 8 years in pre-professional competitive dance company- Push Dance Company
  • Studied at the Joffrey Ballet Intensive
  • Acquired over 645 community service hours by going on mission trips to Africa, the country of Georgia, Philadelphia, Russia, etc
  • Volunteered for 2Dance2Dream – a dance company for kids with special needs
  • Volunteered in Church summer programs
  • Volunteered for a Church Christmas Toy Posada
  • Volunteered for Operation Turkey
  • Volunteered for summer camps at Balance Dance Studios

Timeline

Box Office Associate

Moviehouse & Eatery
09.2021 - 01.2023

Lifeguard, Manager Assistant/Head Guard

Equipt Aquatics
05.2021 - 08.2023

FOH Team Member

Mighty Fine Burgers
10.2020 - 09.2021

Bachelor of Arts - Dance, Creative Writing + Honors

Texas State University

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