Isabella Larsen
Waukee,IA
Summary
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Overview
4
4
years of professional experience
Work History
Retail Associate
University of Iowa Housing and Dining
08.2024 - 04.2025
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Shift Leader
Cold Stone Creamery
05.2021 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Chemistry
University of Iowa
Iowa City, IA05-2028
High School Diploma -
Waukee High School
Waukee, IA05-2024
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- POS system operations
- Phone etiquette
- First aid and CPR
- Deep mathematical knowledge
- Patience and empathy
Timeline
Retail Associate
University of Iowa Housing and Dining
08.2024 - 04.2025
Shift Leader
Cold Stone Creamery
05.2021 - 07.2024
Bachelor of Science - Chemistry
University of Iowa
High School Diploma -
Waukee High School
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