Isabella Lemus
Iowa City,Iowa
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Volunteer
Palos Hospital
Server
Smith Crossing Senior Living
07.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Victor J. Andrew High School
Tinley Park, IL05.2022
Skills
- Volunteer Acquisition
- Obtaining Referrals
- Special Requests
- Volunteer Program Assistance
- Community Service
- Verbal and Written Communication
- Communication
- Dietary Restrictions
Timeline
Server
Smith Crossing Senior Living
07.2021 - Current
Volunteer
Palos Hospital
High School Diploma -
Victor J. Andrew High School
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